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Cinnabon remains in operations in Russia despite the Ukraine-Russia war. Source: Yale School of Management

Contact Cinnabon Customer Service

Cinnabon Phone Numbers and Emails

Toll-Free Number:

  • (888) 288-7655
Call customer service
Send Message

Legal:

  • (877) 845-7444
    CCPA Inquiries
  • (404) 705-2088
    DMCA Inquiries
  • (404) 205-3250

Cinnabon Emails:

Investors/ Franchising
Legal
Privacy Inquiries, Trademark Inquiries
Media
Is this your business?

Cinnabon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Cinnabon is 8882887655. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday and Wednesday, while the shortest are on Tuesday.

  • People call Cinnabon mainly because of account, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Cinnabon Website:

Cinnabon Help Center:

Corporate Office Address:

Cinnabon Franchisor SPV LLC
5620 Glenridge Dr., NE
Atlanta, Georgia 30342
United States

Fax:

+1(404) 255-4978

Cinnabon Rating Based on 5 Reviews

Rating details

3.0
more details
Quality of Food
Website
Location
Value for money

Rating stats

Rating trend

How Good is Cinnabon's Customer Service?

Marcia H Abw
Marcia H Abw
Feels Disappointed | Oct 13, 2023

Still haven't talked to customer service

Read full quote
Lajoyce Sdt
Lajoyce Sdt
Feels Disappointed | Jul 31, 2023

Management is very dysfunctional and hostile , I would love to speak to higher informers for Cinnabon

Read full quote

Summary of Cinnabon Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cinnabon?

Account Question:

  • “Trying to make an account but it's telling me now I have one active”
  • “App won't allow me to log in like I'm sometime else”
  • “Trying to reset password”

Request for Information Question:

  • “Need help pay stubs”
  • “Need support on cook times for lang oven”
  • “I need to know if I could use my reward at a flying J gas station that has a Cinnabon they said they don't know when I called to ask and when I bring up Cinnabon, it shows that location”

Shipping and Delivery Question:

  • “Didn't get receipt”
  • “Scheduled order delivery”
  • “Cinnabon bites for birthday could not be redeemed and also did not get coupon for downloading the app”

Product/ Service Question:

  • “Worked at cinnabon and the manager is horrible and mean and I have pictures of the messages to prove it”
  • “Old product”
  • “Bad product”

Activation/ Cancellation Question:

  • “Activate GC”
  • “Cancel order”

Website/ Application Question:

  • “App not working”

Cards Question:

  • “Gift cards don't wokr”

Other Question:

  • “In store app problem”
  • “Issue with cinabbon”
  • “Franchise”

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