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Contact Cinnabon Customer Service

How to Reach a Person at Cinnabon

Verified Contact Information

Toll-Free Number:

  • 1-888-288-7655
Call customer service
Send Message

Legal:

  • 1-877-845-7444
    CCPA Inquiries
  • 1-404-705-2088
    DMCA Inquiries
  • 1-404-205-3250

Cinnabon Emails:

Investors/ Franchising
Legal
Privacy Inquiries, Trademark Inquiries
Media

Cinnabon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Cinnabon Phone Number
1 (888) 288-7655
Average Hold Time
00:03:46
Average Calls duration
6 minutes
Most Popular Cinnabon Email Address
press@cinnabon.com
Cinnabon Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Cinnabon?

Most Popular Number:

(888) 288-7655
Total calls: 46 Issues resolved: 2 Last call: Apr 6, 2026

Cinnabon's customer service phone number is 888 288 7655. This is the toll-free line to reach the company for general questions related to delivery, catering, and events serving. You can submit the CCPA inquiries at 877 845 7444. DMCA Inquiries can be discussed with the company specialists at 404 705 2088. For the rest of the questions, you can communicate with the customer care team at 404 205 3250. The telephone number is available within the operation time of the Cinnabon company.

The Cinnabon email address is press@cinnabon.com. This is the email of the Cinnabon media team. If you have issues connected to investing, send them to franchising@cinnabon.com. Privacy inquiries can be sent to privacy@cinnabon.com. When you have intellectual property questions, you can solve them via the email address trademarks@cinnabon.com. The Cinnabon customer service reviews letters on a first-come basis and sends responses within 2-3 working days.

Cinnabon's headquarters location is at 5620 Glenridge Dr., NE Atlanta, Georgia 30342 United States. The head office of the company houses key specialists and top managers from leading development departments. Clients can reach out to the accounting, sales, and legal divisions using the corporate office address as postal. If you want to solve the question support, find the location of the office in your area.

Cinnabon hours are Monday through Friday from 8 a.m. to 9 p.m. EST. The operation time of the specialists in your location can vary. Open the official platform of the company to review the business hours. The schedule of the company can sometimes be changed due to weekends or national holidays.

The Cinnabon website provides you with information about the type of products, details of the menu, location data, and answers to different users' questions. Press the Order Now tab to place an order for the products you are looking for. In case of problems, you can click the Feedback button on the right side of the page and leave a review there.

PissedConsumer Club

Contact Information

Cinnabon Website:

Cinnabon Help Center:

Corporate Office Address:

Cinnabon Franchisor SPV LLC
5620 Glenridge Dr., NE
Atlanta, Georgia 30342
United States

Fax:

+1(404) 255-4978

Summary of Cinnabon Customer Service Calls

51 TOTAL
CALLS
05:32 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cinnabon?

Product/ Service Question:

  • “Complaint about employee at the Cinnabon location in Roseville, MN. She is working tonight and reported her name is Anna. Also, I have not been getting my rewards points for purchases.”
  • “Complaint”
  • “Need a letter stating i’m no longer working there”

Account Question:

  • “I input my email address for all my email addresses for resetting password, but received no email to any of my emails. App said I had maximum numbers of something for the site”
  • “Trying to make an account but it's telling me now I have one active”
  • “App won't allow me to log in like I'm sometime else”

Request for Information Question:

  • “Inquiry”
  • “Need help pay stubs”
  • “Need support on cook times for lang oven”

Shipping and Delivery Question:

  • “Didn't get receipt”
  • “Scheduled order delivery”
  • “Cinnabon bites for birthday could not be redeemed and also did not get coupon for downloading the app”

Activation/ Cancellation Question:

  • “Activate GC”
  • “Cancel order”

Website/ Application Question:

  • “In store app problem”
  • “App not working”

Return/ Replace Question:

  • “Can't change password”

Refund Question:

  • “Refund for online order that wasn't available the day I needed them.”

Cards Question:

  • “Gift cards don't wokr”

Payments and Charges Question:

  • “Receipts won't scan”

Other Question:

  • “You fired a girl for sticking up for her rights sham on you and your company”
  • “Hair in my cinnabun”
  • “Issue with cinabbon”

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