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Cinema West Phone Numbers and Emails

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General Info:

  • (209) 736-2472
    Angels Theatre
  • (707) 762-0800
    Boulevard 14 Cinema
  • (707) 762-0990
    Cinema West Theatre
  • (760) 995-3655
    Civic Plaza 12 Cinema
  • (925) 228-9983
    Contra Costa Stadium Cinema
  • (916) 913-1920
    Country Club Cinema
  • (415) 453-8505
    Fairfax Theatre
  • (707) 725-3010
    Fortuna Theatre
  • (925) 443-7403
    Livermore 13 Cinema
  • (208) 595-2089
    Magic Valley Cinema 13
  • (916) 984-7469
    Movieline - Palladio 16 Cinema
  • (760) 956-7469
    Movieline - Civic Plaza 12 Cinema
  • (916) 550-1673
    Movieline - Country Club Cinema
  • (925) 443-7469
    Movieline - Livermore 13 Cinema
  • (208) 734-7469
    Movieline - Magic Valley Cinema 13
  • (209) 736-6768
    Movieline - Angels Theatre
  • (707) 762-7469
    Movieline - Boulevard 14 Cinema
  • (925) 228-9980
    Movieline - Contra Costa Stadium Cinema
  • (415) 453-5444
    Movieline - Fairfax Theatre
  • (707) 725-2121
    Movieline - Fortuna Theatre
  • (925) 247-5411
    Movieline - Rheem Theatre
  • (530) 723-5322
    Movieline - State Theatre and Multiplex
  • (925) 338-2862
    Movieline - Veranda Luxe Cinema and Imax
  • (208) 846-8463
    Movieline - Village Cinema
  • (916) 984-7494
    Palladio 16 Cinema
  • (916) 693-6433
    Palladio Luxe Cinema
  • (925) 247-5426
    Rheem Theatre
  • (530) 723-5321
    State Theatre and Multiplex
  • (925) 483-2180
    Veranda Luxe Cinema and Imax
  • (208) 995-2942
    Village Cinema

Cinema West Emails:

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Cinema West Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    42% phone 58% email
  • The best email to contact Cinema West is info@cinemawest.com. 86% of customers use this email address to address their issues and concerns.

  • The best phone number to call Cinema West is 2097362472. 19% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

View full overview ›
PissedConsumer Club

Contact Information

Cinema West Website:

Cinema West Help Center:

Corporate Office Address:

Corporate Office
PO Box 750595
Petaluma, California 94975
United States

Cinema West Rating Based on 7 Reviews

Rating details

2.2
more details
Website
Customer service
Location
Cleanliness

Rating stats

Rating trend

How Good is Cinema West's Customer Service?

Evo Ohg
Evo Ohg
Feels Neutral | Jun 15, 2024

Love the theaters and how they’ve saved the day in my neighborhoods in Marin problem was I tried to buy tickets accidentally outside of my account. I wanted to make sure that I got credit for purchasing them. There was nobody to talk to to confirm the sale and move it into my account, there really is no customer service unless you have a reference number which they did not send me also did not email me a receipt for my purchase. Just wish I could talk to somebody kind of frustrating. I do love the theaters and their staff I come from the entertainment industry and got a great , personal private tour through the projection booths very cool

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Philip L Cze
Philip L Cze
Feels Disappointed | Jul 29, 2023

The worst customer service I have ever experienced.

Read full quote

Summary of Cinema West Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cinema West?

Product/ Service Question:

  • “Rewards for free drinks or popcorn doesn't work”
  • “Can't buy a ticket as I can't get out of your policy page”
  • “Buy tickets”

Cards Question:

  • “Digital Gift Card lost”
  • “Gift card”

Account Question:

  • “Can't access monthly tickets through account”
  • “Stored balance”

Refund Question:

  • “Refund for incorrect ticket location”
  • “Refund”

Request for Information Question:

  • “Checking if I'm signed in properly and sending gift card”

Return/ Replace Question:

  • “Change movie time”

Shipping and Delivery Question:

  • “Have not received my online tickets”

Other Question:

  • “Gift certificate problem”

Compare Cinema West Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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