Cincinnati Bell - Zoomtown speeds NOT even close to advertisement

261 of 298 Cincinnati Bell reviews

I have had Zoomtown for over a year, in that time I have never had DL speeds even close to 50% of advertised rate.I have spent 20+ hours in the outsourced CS loop, which is designed to aggravate/confuse you.

IF you are like me you are not easily shaken, which leads them to offer you discounted rates of free services.. They WILL NEVER give you anything. DO NOT use this worthless company, they have NO intentions on investing in the infrastructure to handle the speeds you "think" you are paying for.

This is a CRIMINAL enterprise which should be shuttered by the FTC.

This review is a subjective opinion of a user.
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Customer service
Style and Design
Diversity of Products or Services
Billing Practices
Price Affordability

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Zoomtown Internet
Review category
review #598122

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261 of 298 Cincinnati Bell reviews

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