Cincinnati Bell - Fioptics Internet Service Review
I experienced another lie tonight from you slackers at Cincinnati Bell. I had 2 different technicians tell me that weather won't affect my wifi or internet connection on fioptics.
Well, I had some rain and lightning at my house (nothing heavy) and my fioptics internet was down for over 2 1/2 hours tonight again. I tried resetting it and calling your joke of a tech support line and couldn't even get a live person on the phone. Were you guys closed tonight? I tried again and couldnt get through.
What kind of service is that? Its pure garbage and incompetence. So I'm calling Spectrum in the morning to get decent service that actually works even during a storm. Im leaving your pathetic excuse of a company.
You could care less about fixing the known problems or helping customers. Avoid them at all costs!
Reason of review: Bad quality.
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Comments
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Mine does the same thing! Weather should not affect the cable and internet. Their service is always freezing up.