Boycott Cincinnati Bell

85 of 298 Cincinnati Bell reviews

I'm boycotting Cincinnati Bell on Facebook.Their social media team doesn't respond to criticism, which proves they don't care about customers.

So, I started @BoycottCincinnatiBell page ( Like the page and send them a message!

I have fioptics internet, and it's pretty hit or miss. The part that angers me most is that you *have* to pay their wi-fi router rental, regardless of whether you use it or not. I don't use it, as I have commercial-grade high-speed router that outperforms their junky wi-fi router.

There's a reason they want you to use their equipment.

Why?Because they'll sell you gigabit Internet, but supply you with a wifi router that only supports 50 megabits, so you *never* get the speeds they charge you for.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Product or Service Quality
Coverage Area
Billing Practices
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Style and Design
Value for money
Diversity of Products or Services
Discounts and Special Offers
Customer service

  • What I liked
    • Like boycottcincinnatibell on facebook
  • What I disliked
    • Horrible customer service
    • Mandatory equipment rental

Reason of review:
Poor customer service
Product or service
Cincinnati Bell Fioptics
Review category
review #906399
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Had the same issue 2 Yes 2
85 of 298 Cincinnati Bell reviews

Sep 06, 2016 #1208653 Columbus, Ohio, United States

I agree with you 100%. Their service is beyond garbage and the cable and internet never work right. No wonder their reputation is so poor anymore. They can't even get my dam* bill right. They use to be good but not now. I am calling the PUCO, BBB, Angie's List, and my Local Representative to file complaints.

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