Cigna Medicare Phone Numbers and Emails

Toll-Free Number:

  • (800) 997-1654
Send Message

Customer Service:

  • (800) 668-3813
    Current Cigna Medicare Advantage Plan
  • (800) 627-7534
    Current Cigna Medicare Arizona Only
  • (800) 222-6700
    Current Cigna Medicare Prescription Drug Plan
  • (866) 459-4272
    Current Cigna Medicare Supplement Insurance Plan
  • (855) 984-1401
    New Cigna Medicare Advantage Plan
  • (855) 298-4384
    New Cigna Medicare Arizona Only
  • (855) 391-2556
    New Cigna Medicare Prescription Drug Plan
  • (888) 482-6557
    New Cigna Medicare Supplement Insurance Plan

Report Fraud:

  • (800) 667-7145

Complaints/ Feedback:

  • (800) 853-2713
    Comments, Suggestions, and Concerns

Investors/ Franchasing:

  • (215) 761-3637
  • (215) 761-2327


  • (215) 761-1000
    Copyright Infringement Inquiries
  • (800) 234-4077
    Privacy Inquiries


  • (860) 810-6523
    General Media Inquiries
  • (860) 840-1212
    General Media Inquiries
  • (860) 902-5531
    Regional Business Media Inquiries

Cigna Medicare Emails:

Complaints/ Feedback
Nondiscrimination Complaint Coordinator
Investors/ Franchising
Copyright Infringement Inquiries
General Media Inquiries, General Media Inquiries, Regional Business Media Inquiries
Report Fraud
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More phone numbers and emails Less phone numbers and emails

Cigna Medicare Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Cigna Medicare is 8009971654. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Tuesday.

  • Be prepared for the call as Cigna Medicare may ask you for the following information to identify you as a customer: customer id, phone number or address.

View full overview ›

How to Contact Cigna Medicare Customer Service?

Most Popular Number:

(800) 997-1654

For more personalized and thorough customer service to inquire about the company's various medical care coverage options, it's best to visit the Cigna corporate office and speak to the customer representative. The company's corporate office address is Cigna Health and Life Insurance Company, 900 Cottage Grove Road, Bloomfield, Connecticut 06002, United States. Suppose you are already a company client and would like to switch to another Medicare Advantage plan, with or without the drug coverage. In that case, the trained Cigna Medicare agent support of the company can assist you.

For inquiries about different medical coverage options, eligibility criteria, and enrollment process, the company can be contacted at Cigna's corporate office phone number, 1-800-997-1654. It is toll-free and is available for round-the-clock assistance 365 days a year. Another contact number available for customer service 24 hours a day is 1-800-633-4227. The line to speak to customer service and get direct assistance from the trained agents about different categories is 1-877-486-2048. There are other Cigna life insurance phone numbers available during service hours. For any information regarding the current Cigna Medicare Advantage plan, the company recommends calling their service hotline at 1-800-668-3813. The Cigna corporate office phone number for the current prescription drug plan department is 1-800-222-6700.

There are different ways to contact Cigna Medicare agent support and seek assistance to resolve the problem or get more information about the services. The first and direct option is to dial one of the published numbers and request to speak to the respective customer agent to get the solution. The company offers round-the-clock phone numbers and those available during business hours to increase customer convenience. On the Cigna Medicare website, there is an alternative to initiating a live chat. This feature is available during a certain period. The operational hours start at 9 AM and end at 8 PM ET, Monday through Friday.

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Contact Information

Cigna Medicare Website:

Cigna Medicare Help Center:

Corporate Office Address:

Cigna Health and Life Insurance Company
900 Cottage Grove Road
Bloomfield, Connecticut 06002
United States

Other Info (opening hours):

Live Chat Hours:

Monday - Friday: 9:00am - 8:00pm (ET)

Customer Service

P.O. Box 20002

Nashville, TN 37202

Cigna Medicare Prescription Drug Plans

P.O. Box 269005

Weston, FL 33326-9927

Nondiscrimination Complaint Coordinator

P.O. Box 188016

Chattanooga, TN 37422

More contact details

Cigna Medicare Rating Based on 3 Reviews

Rating details

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Discounts and Special Offers
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Cigna Medicare Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cigna Medicare?

Account Question:

  • “I got a call asking me for my bank account and insurance”

Request for Information Question:

  • “Phone calls about my prescriptiond”

Activation/ Cancellation Question:

  • “Cancel”

Staff Question:

  • “Service next year”

Other Question:

  • “Confused with the cost of new prescription”

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