Contact Cigna For Brokers Customer Service

The company has published multiple official email addresses to contact for queries and concerns. For information regarding the US commercial/employer-sponsored health plans, customers can email CignaforBrokersCommercialSupport@cignahealthcare.com during office hours. Cigna Broker support is also available at csbagentmarketing@cigna.com to handle issues and concerns regarding medicare supplement insurance. People seeking information on small-group health insurance can write to nesmallgroup@cigna.com. The email address CSBNewBusiness@Cigna.com is for information and queries on Cigna supplemental benefits.

Individuals who want to discuss a legal matter with the company representative can email cignahealthcareprivacyoffice@cigna.com to express their concerns. For DMCA inquiries, intellectualproperty@cigna.com is the email address. People who want to make privacy inquiries can email acagrievance@cigna.com during business hours. To report fraud, write to specialinvestigations@cigna.com and share your concerns with the agent. Lastly, the email sales@cigna-isg.com is for issues related to sales and reservations. Emailing is the best way to contact company representatives for a detailed discussion, but it rarely ensures an efficient response, making it less ideal for urgent queries.

The company has an official website, cignaforbrokers.com, which is an alternative to contacting via email. Customers seeking different online contact options can directly log in to their registered account on the website. That would help them access features like booking their businesses and checking the current training status online. People new to the platform can register an account on the website to enjoy these advanced features. You can also use the website to contact Cigna Broker support for issues regarding registration, login, username credentials, forgotten password, multi-factor authentication, and accessing code issues.