Customer Inquiries & Issues
44%- "I want to prize some cigars"
- "ordering"
- "Order will not process"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Cigars com Phone Number | 1 (877) 702-6864 |
| Average Hold Time | 00:01:36 |
| Average Calls duration | 5 minutes |
| Cigars com Live Agent Availability | 29% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (43% reported full resolution) |
| Cigars com Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, payments and charges |
| Prepare before the call to Cigars com | Email, phone number or order id or tracking number |
Phone Hours:
Monday - Friday: 8:00am - 9:00pm EST
Saturday - Sunday: 9:00am - 5:00pm EST
Mailing Address:
5900 N. Andrews Ave., Ste. 600
Ft. Lauderdale, FL 33309
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.