Contact Chums UK Customer Service
How to Reach a Person at Chums UK
Verified Contact Information
-
+44 333 355 4455
Customer Service:
-
+44 871 911 9999
-
+44 151 203 4049
Chums UK Emails:
Customer Service
Legal
Privacy Inquiries
Chums UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Chums UK Phone Number
+44 333 355 4455
Most Popular Chums UK Email Address
enquiries@chums.co.uk
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
31% phone, 69% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
Prepare before the call to Chums UK
Order id or tracking number
Call Volume by Day
View full overview ›
Chums UK Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Chums UK Phone Number | +44 333 355 4455 |
| Most Popular Chums UK Email Address | enquiries@chums.co.uk |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Contact Method Distribution | 31% phone, 69% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
| Prepare before the call to Chums UK | Order id or tracking number |
Call Volume by Day
Contact Information
Chums UK Website:
Chums UK Help Center:
Corporate Office Address:
Chums Ltd
Unity Grove, Knowsley Business Park
Prescot,
Knowsley
L34 9AR
United Kingdom
Other Info (opening hours):
Phone Hours:
Monday – Friday: 8:00am - 8:00pm
Showroom Hours:
Monday - Friday: 10:00am - 4:00pm
Summary of Chums UK Customer Service Calls
10
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chums UK?
Return/ Replace Question:
- “Return not been picked up”
- “Change of address”
Shipping and Delivery Question:
- “To pay for my delivery cost after i returned my purchase”
- Mix up with unwanted parcel
Product/ Service Question:
- “I’ve placed an order and have just realised I hadn’t changed my address”
Request for Information Question:
- “Update on order 4th Oct”
Other Question:
- “Catalogue”
Compare Chums UK Customer Service To
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Chums UK