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Contact Chubbies Customer Service

Chubbies Phone Numbers and Emails

Toll-Free Number:

  • (844) 278-3554
Call customer service
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Customer Service:

  • (415) 244-9278
    Atlanta, GA
  • (843) 751-2998
    Charleston, SC
  • (832) 322-8789
    Houston, TX
  • (850) 517-0899
    Miramar Beach, FL
  • (813) 344-6559
    Tampa, FL
  • (415) 726-2182
  • (512) 357-7845

Fundraising/ Donations:

  • (512) 649-7502 ext 820
    Foundation 43

Chubbies Emails:

Customer Service
General Info
Is this your business?

Chubbies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Chubbies is 8442783554. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Chubbies mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›

How to Contact Chubbies?

Most Popular Number:

(844) 278-3554
Total calls: 94 Last call: Jan 2, 2026

There are different phone numbers to contact the Chubbies customer service team. For general inquiries, you can call their toll-free number, 1-844-278-3554. If you need assistance specific to the Atlanta area, the Chubbies customer service team can call 1-415- 244-9278. For individuals in Charleston, the helpline is 1-843-751-2998. Chubbies also provides a text support number, 1-512-357-7845. You can get responses to your text within 24 hours. Chubbies customer service team is available Monday to Friday from 8 AM to 5 PM PST and on weekends from 9 AM till 1 PM PST.

Customers can use multiple email addresses to contact Chubbies customer service via email. If you require information about Chubbies products and services, contact the Chubbies customer service team at info@chubbies.com. For support on returns, exchanges, shipping, and delivery issues, send your queries and problems to support@chubbies.com. Customers can also ask about group or military discounts and rewards programs using this email address. You can explore the official Chubbies website for online resources and additional information.

Chubbies headquarters is at 1306 W Oltorf St., Austin, Texas 78704, United States. The company also operates offices in several other Chubbies locations, including 333 King St., Charleston, SC 29401, 675 Ponce De Leon Ave. NE N216, and Atlanta, GA 30308, 2223 N Westshore Blvd., Ste 184, Tampa, FL 33607. You can direct your mail to these addresses for customer service issues such as returns, exchanges, and other inquiries. Note that including your order number and a clear description of our issue will speed up the process.

To reach the customer service team via the Chubbies website, scroll down to the bottom of the page. Here, you will find the Live Chat option. This feature connects you with one of Chubbies' customer service representatives in real-time. The live chat feature is operational on weekdays between 8 AM and 5 PM and on weekends from 9 AM to 1 PM PST. You can opt for this feature to get prompt response to your questions and concerns.

PissedConsumer Club

Contact Information

Chubbies Website:

Chubbies Help Center:

Corporate Office Address:

Chubbies Inc.
1306 W Oltorf St.
Austin, Texas 78704
United States

Other Info (opening hours):

Customer Service Hours (PST):

Monday - Friday: 8:00am - 5:00pm

Saturday - Sunday: 9:00am - 1:00pm


Foundation 43

1400 S. Congress Ave., Ste A-270

Austin, TX 78704


Other Locations:

333 King St.

Charleston, SC 29401


675 Ponce De Leon Ave. NE N216

Atlanta, GA 30308


2223 N Westshore Blvd., Ste 184

Tampa, FL 33607

More contact details

Chubbies Rating Based on 5 Reviews

Rating details

2.2
more details
Delivery Service
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Chubbies Customer Service Calls

114 TOTAL
CALLS
00:43 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chubbies?

Shipping and Delivery Question:

  • “I received my package These shorts are not what I wanted I didn’t think I ordered your stretch shorts These are not like the ones I have These make me look like an old *** and I really dislike elastic bands I was a bit confused when I ordered”
  • “Wrong address on order”
  • “Why a package missed me”

Request for Information Question:

  • “Confirm a return policy”
  • “Question about orders”
  • “Questions regarding size and would like to place an order”

Return/ Replace Question:

  • “Return”
  • “Where to send returns and get one smaller size.”
  • “Exchange difficulties”

Payments and Charges Question:

  • “Can’t use my coupon for order”
  • “Can't use coupon”
  • “15% discount and reward$ not apply to order”

Staff Question:

  • “Customer service issue”

Cards Question:

  • “Need my digital gift card order today for a hift”
  • “Never heard back about crediting my card”

Account Question:

  • “Need to reset password”
  • “Account information”

Product/ Service Question:

  • “Problem with online order”

Other Question:

  • “Teturn”
  • “Lost order”
  • “Wrong label”

Compare Chubbies Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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