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Contact Christus Health Customer Service

How to Reach a Person at Christus Health

Verified Contact Information

Toll-Free Number:

  • 1-888-728-8383
    Integrity Line
Call customer service
Send Message

Customer Service:

  • 1-210-785-5200
    San Antonio, TX
  • 1-210-703-0000
    San Antonio, TX
  • 1-501-609-4300

Headquarters:

  • 1-469-282-2000
    Irving, TX

Legal:

  • 1-844-444-8440
    Privacy Inquiries
  • 1-469-282-1298

Christus Health Emails:

Customer Service
Legal
Privacy Inquiries
digital.marketing@christushealth.org

Christus Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Christus Health Phone Number
1 (888) 728-8383
Most Popular Christus Health Email Address
communications@christushealth.org
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
63% phone, 37% email
Common Reasons for Contact
Payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Christus Health?

Most Popular Number:

(888) 728-8383
Integrity Line

Users can contact the Christus Health customer service team via one of the following helplines, depending on their purpose. The number, +1 (888) 728-8383, is a toll-free integrity line available for inquiries and assistance during working hours. Clients contacting business representatives in San Antonio can dial +1 (210) 785-5200 or +1 (210) 703-0000 for immediate help. The Christus Health phone number, +1 (501) 609-4300, has also been published for contacting this office for help. Those seeking to consult the company headquarters in Irving can use +1 (469) 282-2000. Lastly, if consulting for legal or privacy inquiries, call or message +1 (844) 444-8440 or +1 (469) 282-1298 for immediate support.

To contact the Christus Health corporate office via email, use one of the following options. Those with general inquiries can consult the customer care team at communications@christushealth.org. To share legal or privacy concerns with the relevant agent, write to privacy@christushealth.org. Clients can also submit similar requests to christus.civilrights@christushealth.org during business hours. Lastly, if consulting on media-related inquiries, use the Christus Health email address digital.marketing@christushealth.org to reach the respective agent, and expect a response within a few hours.

The Christus Health headquarters is located in Texas. Its complete address is CHRISTUS Health, 919 Hidden Ridge, Irving, Texas 75038, United States. Clients in San Antonio can visit the CHRISTUS VNA (HomeCare, Hospice, and Palliative Care) Corporate Office at 4241 Woodcock Dr., Suite A-100, San Antonio, TX 78228. Lastly, if consulting the CHRISTUS Health Information Technology Center for hosted solutions to businesses' IT needs, visit the CHRISTUS Health address at 10002 Rogers Run, San Antonio, TX 78251, during operational hours.

The company’s exact opening hours are not specified. Therefore, users can submit their queries and concerns to Christus Health customer service at any time convenient. After reviewing the requests, the agents will respond as soon as possible. However, when consulting the corporate office in person, it is best to call the respective department to schedule an appointment and confirm the availability of the relevant agents.

Clients seeking online support visit the Contact Us page on the Christus Health website and use the option that best suits them. For instance, they can call company representatives for coverage, Medicare Advantage, health plans, member services, and other relevant purposes. Emailing the business agents is also an option in such cases, especially recommended if the matter is complex. Customers can also use the company's official mailing address, available on this page, for consultation in similar cases. If reaching out for general inquiries, it is best to browse the self-help information to resolve your problem without help from Christus Health’s customer service.

PissedConsumer Club

Contact Information

Christus Health Website:

Christus Health Help Center:

Corporate Office Address:

CHRISTUS Health
919 Hidden Ridge
Irving, Texas 75038
United States

Other Info (opening hours):

Other Locations:

CHRISTUS VNA (HomeCare, Hospice and Palliative Care) Corporate Office

4241 Woodcock Dr. Suite A-100

San Antonio, TX 78228


CHRISTUS Health Information Technology Center (Offers hosted solutions to business's IT needs)

10002 Rogers Run

San Antonio, TX 78251


More contact details

Fax:

+1 (210) 766-9468

Summary of Christus Health Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Christus Health?

Request for Information Question:

  • “You won't carry through with the appointment but you took my money”
  • “Lack of care or concern for clients well-being and not doing what they say they will”

Product/ Service Question:

  • “Complaint”

Payments and Charges Question:

  • “Payments”

Other Question:

  • “My chart”
  • “Need birth certificate”
  • “Info on getting on list for vaccine in corpus christi”

About

Related Companies

Christus Health Plan

Summary

Christus Health is a not-for-profit health system. It was founded in January 1999 when Houston's Sisters of Charity Health Care System and San Antonio's Incarnate Word Health System merged. The company headquarters is based in Irving, Texas, USA. Christus Health includes over 60 hospitals, 175 clinics, and many other health ventures. It specializes in care provision and patients support. Available plans are as follows: individuals & families, medicare advantage, medicaid & CHIP, and US family health plan. The organization can also help with research including planning, feasibility review, development, and implementation. Christus Health also has a Human Subject Research Protection office. The services are provided in Chile, Mexico, and the United States.

Christus Health reviews and complaints

Christus Health is ranked 346 out of 6860 in Hospitals, Clinics and Medical Centers category

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