Christopher And Banks Phone Numbers and Emails

Toll-Free Number:

  • (800) 890-9603

Customer Service:

  • (888) 774-8661
    Credit Card Support
  • (800) 695-1788
    Credit Card Support, TDD/TTY
  • (800) 890-9601

Christopher And Banks Email:

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Christopher And Banks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Christopher And Banks is 8008909603. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call Christopher And Banks mainly because of return/ replace, account and request for information.

View full overview ›

How to Contact Christopher And Banks Customer Service?

Most Popular Number:

(800) 890-9603
Total calls: 17 Last call: Feb 28, 2024

The Christopher and Banks company specializes in clothing for middle-aged women. The retailer has published a toll-free number, 1-800-890-9603, for customers to contact for inquiries, complaints, and feedback. To contact the customer service agent for credit card support, dial 1-888-774-8661 and discuss your issue. Individuals can also use the number 1-800-695-1788 for similar purposes if they find the first line busy or unresponsive due to technical glitches. The Christopher and Banks hours of operation for the customer service associates are between 8:00 AM and 9:00 PM CST, Monday to Friday. On Saturdays, the hours are between 9:00 AM and 5:00 PM CST. While the company is closed on Sundays, the customer service team is still active at the helpline, 1-888-890-9601, to assist you with queries. If this helpline does not work, the company has published the number 1-866-597-1513 to use instead.

Christopher and Banks has an active support team that responds to customer queries by email. Customers can email cbkcs@christopherandbanks.com to discuss general queries, track orders, ask questions about shipping and package returns, and get size charts. While the response to an email might not be as efficient as calling the company representative, it can still ensure an effective and timely solution to your problem. However, if the issue needs to be addressed urgently, it is recommended that the company helpline be used for assistance.

The Christopher and Banks corporate headquarters is in the United States. The address is Christopher & Banks, Inc., 2400 Xenium Lane North, Plymouth, Minnesota 55441. Individuals with complaints about the products or customer service can visit this Christopher and Banks headquarters address for a face-to-face discussion with the company representative. That would ensure an effective solution to your problem.
Christopher and Banks' locations are not limited to a single city or state but are in multiple regions throughout the US. To find the address of the company branch closest to you, visit their website and get relevant information from the Home Page.

To contact Christopher and Banks online, visit the company website and click the Contact Us option. That will direct you to a page with numbers where you can contact different department representatives. Find the department relevant to your query and use the number to contact the respective agent. If the query is general, visit the FAQ page from the Christopher and Banks website and look for a solution in the list of frequently asked questions regarding the company and its services.
The company creates this list of FAQs based on the customer issues it notices while assisting them in shopping. In that list, individuals can find answers to queries related to shipping and orders, payment, returns and exchanges, rewards, and account management.

PissedConsumer Club

Contact Information

Christopher And Banks Website:

Christopher And Banks Help Center:

Corporate Office Address:

Christopher & Banks, Inc
2400 Xenium Lane North
Plymouth, Minnesota 55441
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 7:00 am - 8:00 pm CST

More contact details

Christopher And Banks Rating Based on 5 Reviews

Rating details

3.2
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Diversity of Products or Services
Product or Service Quality
Customer service
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Rating trend

Summary of Christopher And Banks Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Christopher And Banks?

Return/ Replace Question:

  • “Exchange item for size,”
  • “Sent pants in for exchange..never received notice of receiving them or got exchanged pants”
  • “Return an item I didn't purchase!”

Request for Information Question:

  • “Checking on my account if there is a balance”
  • “To check statis of my order i placed on line”

Account Question:

  • “Since January CB has been taking out $16.95 through Payoal from my account. WHY?”

Other Question:

  • “Place an order”
  • “10 short signature slimming”
  • “Order follow up”

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