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Contact ChristianBook Customer Service

How to Reach a Person at ChristianBook

Verified Contact Information

Toll-Free Number:

  • 1-800-247-4784
Call Now
Send Message

Customer Service:

  • 1-978-977-5000
    International

Jobs/ Career:

  • 1-978-573-2473

Customer Service:

customer.service@christianbook.com

Legal:

privacyrequest@christianbook.com
Privacy Inquiries
unsubscribe@christianbook.com
Privacy Inquiries

ChristianBook Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ChristianBook Phone Number
1 (800) 247-4784
Average Hold Time
00:00:58
Average Calls duration
10 minutes
Most Popular ChristianBook Email Address
customer.service@christianbook.com
ChristianBook Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (29% reported full resolution)
View full overview

How to Contact ChristianBook?

The ChristianBook customer service phone number is (800) 247-4784. If you are an international caller, please dial (978) 977-5000 to connect with a support agent. Experienced support members can give you information about the product availability, including books, gifts, and church supplies. Also, you can learn about the services provided, get assistance with your order, address payment or shipping issues, and more. ChristianBook support phone lines are open Monday through Friday from 8 am to 9 pm EST and from 9 am to 5.30 pm EST on Saturdays. On Sundays, the company does not provide consumer assistance.

The ChristianBook email for customer service is customer.service@christianbook.com. As an alternative, you can send your messages to the company via social media platforms such as Facebook, X, and Instagram. To get assistance with legal issues, please send emails to privacyrequest@christianbook.com.

The company’s main office is located in Massachusetts. All mailing inquiries can go right to the ChristianBook headquarters address, which is Christianbook, LLC, 140 Summit St, Peabody, Massachusetts 01960, United States. The return address may be different, so you need to contact the support team first to proceed with the purchase return.

The ChristianBook website has an online inquiry form that allows customers to send their messages to the company quickly and easily. To fill out the form, you need to press the “Email Us” button in the down right of the screen. After you submit the message, it will be sent to the company. Please allow the customer care team some time to review your question and prepare a response.

PissedConsumer Club

Contact Information

ChristianBook Website:

ChristianBook Help Center:

Corporate Office Address:

Christianbook, LLC
140 Summit St.
Peabody, Massachusetts 01960
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 11:00pm

Saturday: 9:00am - 8:00pm

More contact details

Fax:

+1-978-977-5010

How Customers Rate ChristianBook Support?

5.0 / 5
Good

Based on 15 calls to ChristianBook customer support through PissedConsumer.com and 1 survey response.

Total Calls
15
Avg Call Duration
09:34
Issues Resolved
29%

Why Customers Call ChristianBook?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Shipping and Delivery 21%
  • Request for Information 21%
  • Payments and Charges 14%
  • Product/ Service 7%

Customer Inquiries & Issues

36%
  • "To place and order"
  • "I oI ordered 2 of the same book by mistake. I only want 1want 1"
  • "I need bibles"

Shipping and Delivery

21%
  • "Book not delivered"
  • "Wrong shipping address on my package"
  • "Wondering where my package"

Request for Information

21%
  • "looking for a package"
  • "Place order"
  • "I need to speak to agent about a Bible if they have it"

Payments and Charges

14%
  • "Charge on my credit card"
  • "Stolen credit carf"

Product/ Service

7%
  • "Problem with an order"

Compare ChristianBook Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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