Choxi Delivery Service Review from San Diego, California

67 of 202 Choxi reviews

Do not order anything from choxi you will never receive it I repeat do not order anything from choxi!!!

i I have been ordering from nomorerack for years and really liked their website and their customer service.I'm not sure when they changed to choxi.com but in July I ordered a bunch of stuff from them.

I am still waiting for my merchandise.

Make a long story short the company is under investigation do not order from them I repeat do not order from them you will never receive your merchandise and you will never be able to talk to anybody no matter how many emails and how many phone messages that you leave for them!If you want a refund then you have to contact your credit card company like I did I will be receiving my refund this week!

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Price Affordability
Delivery Service
Customer service
Product or Service Quality
Advertised vs Delivered
Billing Practices
Warranty
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Privacy and Data Security
Turnaround Time
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Reason of review:
Problem with delivery
Product or service
Review category
Auctions and Internet Stores
review #909939

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67 of 202 Choxi reviews
Choxi.com - Customer Care

Oct 05, 2016 #1222795

Good day!
We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@choxi.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations Choxi - Everything You Love, For Less.

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