Customer Inquiries & Issues
50%- "Power cable"
- "Trying to fix my elderly mothers phone"
- "Got a new router and need configurations from chorus"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Chorus NZ Phone Number | +649 488 8777 |
| Most Popular Chorus NZ Email Address | web@chorus.co.nz |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Chorus NZ Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Product/ service, website/ application and request for information |
| Prepare before the call to Chorus NZ | First and last name |
Hours:
Monday - Friday: 8:30am - 5:00pm
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.