Contact Chicago Transit Authority Customer Service
Chicago Transit Authority Phone Numbers and Emails
Toll-Free Number:
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(888) 968-7282
Customer Service:
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(312) 681-2809Access to the Public Records
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(888) 282-8891Hearing Impaired
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(312) 836-7000RTA Travel Information Center
Chicago Transit Authority Emails:
How to Contact Chicago Transit Authority Customer Service?
Most Popular Number:
Chicago Transit Authority Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chicago Transit Authority is 8889687282. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday and Tuesday.
People call Chicago Transit Authority mainly because of product/ service and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chicago Transit Authority is 8889687282. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday and Tuesday.
People call Chicago Transit Authority mainly because of product/ service and request for information.
The best email to contact Chicago Transit Authority is feedback@transitchicago.com. 80% of customers use this email address to address their issues and concerns.
Contact Information
Chicago Transit Authority Website:
Chicago Transit Authority Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Mailing Address:
CTA Ventra Military Pass Program
PO Box 8291
Chicago, IL 60680
Fax:
Summary of Chicago Transit Authority Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chicago Transit Authority?
Product/ Service Question:
- “Employee complaints”
- “Complaint about 79th Red Line Station”
- “Busted my head on the cta 79th bus 5/15/23 went to the hospital have all the paperwork did the bus driver file a incident report if not i have her badge number called the ambulance myself”
Request for Information Question:
- “I would like to talk to a live person.”
- “Travel information”
Other Question:
- “Dirty buses with garbage”
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