Contact Chicago Transit Authority Customer Service
How to Reach a Person at Chicago Transit Authority
Verified Contact Information
Toll-Free Number:
-
1-888-968-7282
Customer Service:
-
1-312-681-2809Access to the Public Records
-
1-888-282-8891Hearing Impaired
-
1-312-836-7000RTA Travel Information Center
Business Customer Service:
adjconstruction@transitchicago.com
Construction near CTA
traffic.planning@transitchicago.com
Construction near CTA
brianc.carroll@am.jll.com
Parking Rent
Complaints/ Feedback:
Customer Service:
General Info:
Jobs/ Career:
Media:
Technical Support:
Chicago Transit Authority Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Chicago Transit Authority Phone Number
1 (888) 968-7282
Average Calls duration
1 minute
Most Popular Chicago Transit Authority Email Address
feedback@transitchicago.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
67% phone, 33% email
Common Reasons for Contact
Product/ service and request for information
Chicago Transit Authority Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Chicago Transit Authority Phone Number | 1 (888) 968-7282 |
| Average Calls duration | 1 minute |
| Most Popular Chicago Transit Authority Email Address | feedback@transitchicago.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 67% phone, 33% email |
| Common Reasons for Contact | Product/ service and request for information |
Contact Information
Chicago Transit Authority Website:
Chicago Transit Authority Help Center:
Corporate Office Address:
Chicago Transit Authority
567 W. Lake St.
Chicago,
Illinois
60661
United States
Other Info (opening hours):
Additional Mailing Address:
CTA Ventra Military Pass Program
PO Box 8291
Chicago, IL 60680
Fax:
+1 (312) 681-5035
Summary of Chicago Transit Authority Customer Service Calls
10
TOTAL
CALLS
CALLS
00:49
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chicago Transit Authority?
Request for Information Question:
- “Find out my military disability card”
- “I would like to talk to a live person.”
- “Travel information”
Product/ Service Question:
- “Employee complaints”
- “Complaint about 79th Red Line Station”
- “Busted my head on the cta 79th bus 5/15/23 went to the hospital have all the paperwork did the bus driver file a incident report if not i have her badge number called the ambulance myself”
Other Question:
- “Dirty buses with garbage”
Compare Chicago Transit Authority Customer Service To
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Chicago Transit Authority