Contact Chicago Cubs Customer Service
Chicago Cubs Phone Numbers and Emails
Toll-Free Number:
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(800) 843-2827
Customer Service:
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(773) 404-4753Cubs Authentics
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(773) 207-2106Fan Assistance (For Text)
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(773) 388-8270Fan Services Hotline
Chicago Cubs Emails:
Chicago Cubs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chicago Cubs Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Chicago Cubs is 8008432827. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday and Friday, while the shortest are on Sunday.
Be prepared for the call as Chicago Cubs may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chicago Cubs Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Chicago Cubs is 8008432827. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday and Friday, while the shortest are on Sunday.
Be prepared for the call as Chicago Cubs may ask you for the following information to identify you as a customer: first and last name.
People call Chicago Cubs mainly because of product/ service, request for information, payments and charges.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Chicago Cubs is fanservices@cubs.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Chicago Cubs Website:
Chicago Cubs Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Spring Training Home Of the Chicago Cubs
Sloan Park, 2330 W. Rio Salado Pkwy.
Mesa, AZ 85201
Administrative Office
1101 W. Waveland Ave.
Chicago, IL 60613
MLB Advanced Media, L.P.
Privacy Administrator
1271 Avenue of the Americas
New York, NY 10020
Summary of Chicago Cubs Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chicago Cubs?
Product/ Service Question:
- “Will blankets be allowed for the Big 10 hockey’s games”
- “Receipt for work”
- “My brothers anniversary 9/20 and the family will be attending cubs game in memory of his anniversary he died shortly after a last memory leaving Chicago cubs game so every year we attend in his memory”
Request for Information Question:
- “Question about handicap elevators”
- “Question if can recognize a Cub fan on her 100th Birthday?”
- “Need help for today”
Account Question:
- “Money taken out of account no information”
Payments and Charges Question:
- “Bud Billigan parade”
Other Question:
- “Logo”
- “None”
- “Cubs tickets for Labor Day I need four tickets together. I've already bought two. I'm wondering if there's two more right by them seats there for Randy Robinson”
Compare Chicago Cubs Customer Service To
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