Contact Chicago Cubs Customer Service
Chicago Cubs Phone Numbers and Emails
Toll-Free Number:
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(800) 843-2827
Customer Service:
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(773) 404-4753Cubs Authentics
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(773) 207-2106Fan Assistance (For Text)
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(773) 388-8270Fan Services Hotline
Chicago Cubs Emails:
Chicago Cubs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chicago Cubs is 8008432827. 77% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday and Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Chicago Cubs may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chicago Cubs is 8008432827. 77% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday and Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Chicago Cubs may ask you for the following information to identify you as a customer: first and last name.
People call Chicago Cubs mainly because of product/ service, request for information and account.
23% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Chicago Cubs is fanservices@cubs.com. 74% of customers use this email address to address their issues and concerns.
How to Contact Chicago Cubs?
Most Popular Number:
| Total calls: 37 | Issues resolved: 3 | Last call: Jan 19, 2026 |
Contact Information
Chicago Cubs Website:
Chicago Cubs Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Spring Training Home Of the Chicago Cubs
Sloan Park, 2330 W. Rio Salado Pkwy.
Mesa, AZ 85201
Administrative Office
1101 W. Waveland Ave.
Chicago, IL 60613
MLB Advanced Media, L.P.
Privacy Administrator
1271 Avenue of the Americas
New York, NY 10020
Summary of Chicago Cubs Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chicago Cubs?
Product/ Service Question:
- “Time of games”
- “I purchased 2 tickets on Line three days ago and end to know when I will get them to get into a Wrigley FIELD for tomorrow game”
- “Will blankets be allowed for the Big 10 hockey’s games”
Request for Information Question:
- “To request special disabled parking &3 tickets to the CUB game on September 7th-fan of 50 years & to celebrate my 64 birthday & to share grieving over #23, my friend &beloved hero, Ryne Sandberg.”
- “Inquiry about columbarium plate marker at bohemian national cemetery”
- “Question about handicap elevators”
Account Question:
- “To inquire about parking for disabled Cub fans for My64 birthday to celebrate with the Cubs. Is there a fee?”
- “It says my subscription is up because of out of tow time frame. I live in WI. My daughter set me up when both of us were in IL. My subscription started mid May. I thought it was for 3 months.”
- “Money taken out of account no information”
Payments and Charges Question:
- “Charges”
- “Bud Billigan parade”
Other Question:
- “Signings Kyle Swarber and making him the dh.”
- “Resolve issues”
- “Tickets”
Compare Chicago Cubs Customer Service To
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