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Contact Chicago Cubs Customer Service

Chicago Cubs Phone Numbers and Emails

Toll-Free Number:

  • (800) 843-2827
Call customer service
Send Message

Customer Service:

  • (773) 404-4753
    Cubs Authentics
  • (773) 207-2106
    Fan Assistance (For Text)
  • (773) 388-8270
    Fan Services Hotline
  • (888) 652-7467
    MLB Advanced Media, L.P.

Accessibility:

  • (512) 434-1542
    International Customers
  • (866) 239-1284

Legal:

  • (212) 931-7800
  • (646) 495-4091

Media:

  • (773) 404-4191

Sales/ Reservations:

  • (773) 404-4242
    Group Tickets
  • (773) 404-4200
    Premier Sales Team

Chicago Cubs Emails:

Accessibility
Customer Service
Closed Captioning, Cubs Authentics, National Anthem
Fundraising/ Donations
Cubs Charities 50/50 Raffle
Legal
Privacy Inquiries
Media
Sales/ Reservations
Group Tickets, Premier Sales Team
customerservice@mlb.com
MLB Advanced Media, L.P.
Is this your business?

How to Contact Chicago Cubs?

Most Popular Number:

(800) 843-2827
Total calls: 28 Issues resolved: 2 Last call: Jan 3, 2025
author avatar
PissedConsumer Reporter

The various Chicago Cubs phone numbers can be used depending on the nature of the inquiry. For general inquiries, reach out to their toll-free number, 1-800-843-2827. For Chicago Cubs customer service, use 1-773-404-4753. For Cubs Authentics, the number is 1-773-207-2106. To call the legal department, call Chicago Cubs at 1-212-931-7800 or 1-646-495-4091. If you need to reach fan assistance, text messages may be sent to 1-773-388-8270. Complaints about MLB Advanced Media can be reported to 1-888-652-7467. For media inquiries and group tickets, call 1-773-404-4191 and 1-773-404-4242, respectively.

The Chicago Cubs allow you to email them with different inquiries. For accessibility concerns, the Chicago Cubs email is access@website.mlb.com. All general customer service emails go to their appropriate support channels. For inquiries about fundraising or donations, specifically regarding the Cubs Charities 50/50 Raffle, email raffle@cubs.com.
Privacy-related issues will be addressed through the Chicago Cubs email at dataprivacy@mlb.com. Legal matters are discussed at legal@website.mlb.com. If group ticket purchases are of interest, they may be contacted through cubsgrouptickets@cubs.com. Similarly, the Premier Sales Team can be reached at cubspremier@cubs.com.

Mail inquiries go to the Chicago Cubs corporate office at Wrigley Field, 1060 W. Addison St., Chicago, Illinois 60613, USA. Other Chicago Cubs addresses include the Cubs Spring Training Home, Sloan Park, 2330 W. Rio Salado Pkwy., Mesa, AZ 85201. The administrative Chicago Cubs office address is 1101 W. Waveland Ave., Chicago, IL 60613. For matters regarding MLB Advanced Media, you can contact the administrator for privacy at 1271 Avenue of the Americas, New York, NY 10020.

Customers should visit the Chicago Cubs website and click on the Contact page for convenience. Phone numbers, email addresses, and office addresses will be on that page. If you have questions about your next visit to Wrigley Field, they would love for you to reach out so that you can have the best time possible. Their customer service staff is happy to help with any queries at this email address. Signing up or signing in on their website is encouraged for even better personal assistance.

Chicago Cubs Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Chicago Cubs Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Chicago Cubs is 8008432827. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Friday, while the shortest are on Sunday.

  • Be prepared for the call as Chicago Cubs may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Chicago Cubs Website:

Chicago Cubs Help Center:

Corporate Office Address:

Chicago Cubs
Wrigley Field, 1060 W. Addison St.
Chicago, Illinois 60613
United States

Other Info (opening hours):

Other Locations:

Spring Training Home Of the Chicago Cubs

Sloan Park, 2330 W. Rio Salado Pkwy.

Mesa, AZ 85201


Administrative Office

1101 W. Waveland Ave.

Chicago, IL 60613


MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Chicago Cubs Rating Based on 5 Reviews

Rating details

3.3
more details
Product or Service Quality
Website
Reliability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Chicago Cubs Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chicago Cubs?

Product/ Service Question:

  • “Will blankets be allowed for the Big 10 hockey’s games”
  • “Receipt for work”
  • “My brothers anniversary 9/20 and the family will be attending cubs game in memory of his anniversary he died shortly after a last memory leaving Chicago cubs game so every year we attend in his memory”

Request for Information Question:

  • “Question about handicap elevators”
  • “Question if can recognize a Cub fan on her 100th Birthday?”
  • “Need help for today”

Account Question:

  • “Money taken out of account no information”

Payments and Charges Question:

  • “Bud Billigan parade”

Other Question:

  • “Logo”
  • “None”
  • “Cubs tickets for Labor Day I need four tickets together. I've already bought two. I'm wondering if there's two more right by them seats there for Randy Robinson”

Compare Chicago Cubs Customer Service To

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