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Chic Soul Phone Numbers and Emails

Customer Service Number:

  • (334) 329-7685
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Chic Soul Email:

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How to Contact Chic Soul Customer Service?

Most Popular Number:

(334) 329-7685
Total calls: 47 Issue resolved: 1 Last call: May 6, 2025
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PissedConsumer Reporter

The Chic Soul customer service phone number is 1-334-329-7685. The Help Center representatives are ready to answer general questions and assist with solving order issues Monday through Friday between 8 a.m. and 4:30 p.m. CST. You can call this helpline to learn more about Chic Soul company and its products. The professional customer care advisors will provide information about the prices and availability, help you find the right size, and tell you about sales and special offers. You can dial this number to file a complaint or share your ideas and suggestions with the customer support team. The same contact can be used for returns and refunds-related issues.

The Chic Soul address to reach their corporate office is 2201 Enterprise Drive, Suite A, Opelika, AL 36801, United States. You can contact the company representative at this address to discuss legal inquiries and Privacy Policy questions. You can also send official notices, requests, and other documentation to this office. The customer service team at this address is ready to deal with consumers’ questions, concerns, complaints, and suggestions. You will get a response as soon as they study your inquiry.

If you are looking for a Chic Soul location to return your order, you can use the following return address: 300 Webster Road Unit A, Auburn, AL 36832, United States.

Unfortunately, the company does not provide the Chic Soul app service. However, if you prefer communicating with customer care representatives online, you can use the live chat feature on their website. Click the chat icon in the bottom right corner of the homepage and provide your email address to start the conversation. Alternatively, you can visit their Contact Us page and click the Get Started button in the Chat With Us section. Another way to chat with Chick Soul agents online is via direct messages on social media.

If your inquiry is not time-sensitive, you can complete the online form on the website to discuss it with the support assistant.

Chic Soul Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Chic Soul Customer Service is rated at 5 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Chic Soul is 3343297685.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Chic Soul mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Chic Soul Website:

Chic Soul Help Center:

Corporate Office Address:

Chic Soul, LLC
2201 Enterprise Dr
Opelika, Alabama 36801
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 4:30pm


Return Address:

300 Webster Road Unit A,

Auburn,

Alabama 36832

More contact details

Chic Soul Rating Based on 3 Reviews

Rating details

4.8
more details
Exchange, Refund and Cancellation Policy
Warranty
Diversity of Products or Services
Discounts and Special Offers

Rating stats

Rating trend

Summary of Chic Soul Customer Service Calls

47 TOTAL
CALLS
01:04 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chic Soul?

Return/ Replace Question:

  • “Return issue”
  • “Return swester”
  • “Send return label”

Shipping and Delivery Question:

  • “Still have not received my order was supposed to arrive the 10th”
  • “Wrong item”
  • “Poor shipping.. came damaged”

Request for Information Question:

  • “Looking for my order”
  • “Looking for my orde”
  • “To find out about the rebates on my two solar batteries”

Cards Question:

  • “Can’t get my E-gift card to work”
  • “Gift card useage”

Product/ Service Question:

  • “Damaged goods”
  • “DaMage irem”

Staff Question:

  • “Customer service”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Dispute”

Other Question:

  • “Items missing”
  • “Received only 1 of my items”
  • “Wrong deduction”

Compare Chic Soul Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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