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Contact Chic Soul Customer Service

How to Reach a Person at Chic Soul

Verified Contact Information

Customer Service Number:

  • 1-334-329-7685
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Chic Soul Email:

Customer Service
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Chic Soul Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Chic Soul Phone Number
1 (334) 329-7685
Average Calls duration
1 minute
Most Popular Chic Soul Email Address
customerservice@chicsoul.com
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Chic Soul Customer Service?

Most Popular Number:

(334) 329-7685
Total calls: 52 Issues resolved: 2 Last call: Mar 4, 2026

The Chic Soul customer service phone number is 1-334-329-7685. The Help Center representatives are ready to answer general questions and assist with solving order issues Monday through Friday between 8 a.m. and 4:30 p.m. CST. You can call this helpline to learn more about Chic Soul company and its products. The professional customer care advisors will provide information about the prices and availability, help you find the right size, and tell you about sales and special offers. You can dial this number to file a complaint or share your ideas and suggestions with the customer support team. The same contact can be used for returns and refunds-related issues.

The Chic Soul address to reach their corporate office is 2201 Enterprise Drive, Suite A, Opelika, AL 36801, United States. You can contact the company representative at this address to discuss legal inquiries and Privacy Policy questions. You can also send official notices, requests, and other documentation to this office. The customer service team at this address is ready to deal with consumers’ questions, concerns, complaints, and suggestions. You will get a response as soon as they study your inquiry.

If you are looking for a Chic Soul location to return your order, you can use the following return address: 300 Webster Road Unit A, Auburn, AL 36832, United States.

Unfortunately, the company does not provide the Chic Soul app service. However, if you prefer communicating with customer care representatives online, you can use the live chat feature on their website. Click the chat icon in the bottom right corner of the homepage and provide your email address to start the conversation. Alternatively, you can visit their Contact Us page and click the Get Started button in the Chat With Us section. Another way to chat with Chick Soul agents online is via direct messages on social media.

If your inquiry is not time-sensitive, you can complete the online form on the website to discuss it with the support assistant.

PissedConsumer Club

Contact Information

Chic Soul Website:

Chic Soul Help Center:

Corporate Office Address:

Chic Soul, LLC
2201 Enterprise Dr
Stockport, England 36801
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 4:30pm


Return Address:

300 Webster Road Unit A,

Auburn,

Alabama 36832

More contact details

Summary of Chic Soul Customer Service Calls

52 TOTAL
CALLS
00:43 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chic Soul?

Return/ Replace Question:

  • “Return issue”
  • “Return swester”
  • “Send return label”

Shipping and Delivery Question:

  • “Still have not received my order was supposed to arrive the 10th”
  • “Wrong item”
  • “Poor shipping.. came damaged”

Request for Information Question:

  • “Looking for my order”
  • “Looking for my orde”
  • “To find out about the rebates on my two solar batteries”

Cards Question:

  • “I need the number for my gift card”
  • “Can’t get my E-gift card to work”
  • “Gift card useage”

Payments and Charges Question:

  • “Need to retrieve my credit id numbers”
  • “Dispute”

Product/ Service Question:

  • “Damaged goods”
  • “DaMage irem”

Staff Question:

  • “Customer service”

Refund Question:

  • “Refund”

Other Question:

  • “Personal”
  • “Items missing”
  • “Received only 1 of my items”

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