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Contact ChexSystems Customer Service

ChexSystems Phone Numbers and Emails

Toll-Free Number:

  • (800) 428-9623
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How to Contact ChexSystems?

Most Popular Number:

(800) 428-9623
Total calls: 127 Issues resolved: 6 Last call: Apr 18, 2025
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PissedConsumer Reporter

There is only one published ChexSystems phone number to contact the company's customer service. When using the toll-free ChexSystems number 1-800-428-9623, the agents in the consumer relations section can answer general questions or assist with disputes, disclosures, and other requests such as security freeze activities and replacing a PIN. If needed, they will redirect the call to the internal department when they cannot provide the correct information.
Although other ChexSystems contact apart from calling is possible, telephone contact is only possible via this helpline. People are, for instance, welcome to visit the offices at 7805 Hudson Road, Suite 100, Woodbury, Minnesota 55125, United States, instead of dialing ChexSystems' phone number.

To access the Chexsystem website, a person has to log in. When clients try to log in, they are directed to the Consumer Portal to enter a username. Only registered visitors with an account will first have to fill out a form and create an account.
The ChexSystems website has all the information a person needs regarding the company or will indicate where to find the applicable information. The Contact Us section on the site indicates all the different ways to contact the company. The phone number as well as the mailing address is provided. Mail must be marked for the attention of Consumer Relations at PO Box 583399, Minneapolis, MN 55458. Correspondence regarding security freeze aspects should be marked for the attention of the Security Freeze Department.

Representatives can assist during regular ChexSystems customer service hours - Monday to Friday between 8 AM and 7 PM CT. Dedicated security freeze representatives can assist seven days a week from 5 AM to 11 PM CT.

The toll-free automated phone system is available 24 hours per day. If calls are made outside business hours and messages are left, company representatives will attend to the issues as soon as possible. In principle, Chexsystem can be contacted 24/7, even outside hours of operation, and matters will be attended to whenever a representative becomes available.

ChexSystems Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call ChexSystems is 8004289623.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 13 minutes.

  • People call ChexSystems mainly because of request for information, account and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

ChexSystems Website:

ChexSystems Help Center:

Corporate Office Address:

Chex Systems, Inc.
7805 Hudson Road, Suite 100
Woodbury, Minnesota 55125
United States

Fax:

+1 (602) 659 2197

ChexSystems Rating Based on 4 Reviews

Rating details

2.0
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Customer service
Website
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Rating stats

Rating trend

Summary of ChexSystems Customer Service Calls

135 TOTAL
CALLS
03:50 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ChexSystems?

Request for Information Question:

  • “Information About My Acct”
  • “Update on my report”
  • “Checking account”

Account Question:

  • “Verify a check”
  • “I cannot open a banking account”
  • “Unlock for two days”

Product/ Service Question:

  • “Am i in the check system”
  • “Complaint”
  • “Lift freeze”

Payments and Charges Question:

  • “Dispute”
  • “To see what is on my credit”
  • “Fraud”

Website/ Application Question:

  • “Application for checking account denied”

Other Question:

  • “To see if I have any thing that will stop me from writing a check?”
  • “Discrimination in treatment”
  • “Bad item”

Compare ChexSystems Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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