Contact Chester Zoo Customer Service
How to Reach a Person at Chester Zoo
Verified Contact Information
Customer Service:
-
+44 124 438 0280
Chester Zoo Email:
Customer Service
Chester Zoo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Chester Zoo Phone Number
+44 124 438 0280
Most Popular Chester Zoo Email Address
guest.services@chesterzoo.org
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
48% phone, 52% email
Common Reasons for Contact
Product/ service, website/ application and refund
Call Volume by Day
View full overview ›
Chester Zoo Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Chester Zoo Phone Number | +44 124 438 0280 |
| Most Popular Chester Zoo Email Address | guest.services@chesterzoo.org |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 48% phone, 52% email |
| Common Reasons for Contact | Product/ service, website/ application and refund |
Call Volume by Day
Contact Information
Chester Zoo Website:
Chester Zoo Help Center:
Corporate Office Address:
Chester Zoo Enterprises Ltd
edar House, Caughall Road
Chester,
England
CH2 1EU
United Kingdom
Summary of Chester Zoo Customer Service Calls
14
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chester Zoo?
Request for Information Question:
- “Bee enquiry”
- “Enquiry about an invitation from Chester zoo for 3 children 2 adults for free”
- “About ordering a ticket”
Product/ Service Question:
- “Disabled access with carer ticket”
Website/ Application Question:
- “Non receipt of tickets, poor web site performance”
- “Website booking issue/mobility scooter enquiry”
Account Question:
- “Took money out of my account”
Payments and Charges Question:
- “Unsure if paid twice for tickets as got error code”
Refund Question:
- “Refund of day admission tickets as joint as a member on same day”
Return/ Replace Question:
- “Change member details”
Other Question:
- “No ticket”
- “To relinguish my tickets today”
- “Advice on booking”
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Chester Zoo