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Contact Chemistry Customer Service

Chemistry Phone Numbers and Emails

Customer Service Number:

  • (214) 853-4309
Call customer service
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Legal:

  • (214) 576-3272

Chemistry Emails:

Legal
Copyright Infringement Inquiries
Media
Affiliates
chemistrypr@match.com
PR Inquiries
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How to Contact Chemistry?

Most Popular Number:

(214) 853-4309
Total calls: 40 Last call: Feb 7, 2025
author avatar
PissedConsumer Reporter

Chemistry customer service phone number is (214) 853-4309. Call the support team and get assistance with billing and subscription questions, profile and photos inquiries, and account info and settings, as well as report technical issues, share your experience with the company, or make a suggestion. The busiest day to contact Chemistry customer care by phone is Friday, while the number of calls on Tuesdays is the lowest.

At the moment, there is no Chemistry email for consumer assistance, but customers can submit their messages via the company’s website. If you have PR inquiries, please send them to chemistrypr@match.com. Those who are interested in learning about affiliate programs should send their emails to affiliates@peoplemedia.com. Do you have copyright infringement inquiries? Send them to copyright@match.com to get legal assistance.

The company is headquartered in Dallas. Consumers who need to contact the company offline can use the following Chemistry address: People Media, Inc., 8750 N. Central Expressway, Suite 1400, Dallas, Texas 75231, United States. Inquiries that need to be addressed as quickly as possible should be forwarded by email or handled by phone.

Chemistry support members are available during regular operation hours. All customer care agents can be reached by phone and the company’s website. Please note that there might be exceptions during statutory holidays, and this can result in longer response times.

The chemistry website allows users to submit their messages via an online form. To find the form and submit a message, you need to follow the “Contact Us” link at the bottom of the page. Then, follow the link in the top right corner of the screen and type in the requested information.

Chemistry Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Chemistry is 2148534309. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Tuesday. The average call time is 7 seconds.

  • People call Chemistry mainly because of refund, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Chemistry Website:

Chemistry Help Center:

Corporate Office Address:

People Media, Inc.
8750 N. Central Expressway, Suite 1400
Dallas, Texas 75231
United States

Chemistry Rating Based on 5 Reviews

Rating details

1.0
more details
Customer service
Product or Service Quality
Website
Value for money

Rating stats

Rating trend

Summary of Chemistry Customer Service Calls

44 TOTAL
CALLS
00:07 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chemistry?

Payments and Charges Question:

  • “You overcharged me”
  • “Fraudulent charge”
  • “Declined payment”

Refund Question:

  • “Regarding refund of order92623”
  • “Refund”

Account Question:

  • “Unable to log on to chemistry web site”
  • “Can't log in”
  • “Authorization code”

Request for Information Question:

  • “I have a question”
  • “Question about grace period for cancelling”
  • “Questions on payment taken”

Product/ Service Question:

  • “I want to make sure that I will receive my order today after I finish work”
  • “Technical.problem”

Return/ Replace Question:

  • “Money not return”

Staff Question:

  • “Service issue”

Cards Question:

  • “My profile is not available nor will it take my credit card”

Other Question:

  • “Scammed”
  • “Redund”
  • “Queries”

About

Related Companies

IAC, POF, Match, Tinder, OurTime

Summary

Chemistry is a matching service, division of Match.com. Company specializes in connecting people and helping them to find personal relations. Chemistry uses special technology to find perfect matches. On the first step customers have to pass the test providing personal information. On the second step they are introduced to more than 8,000,000 people and their profiles. If customer is interested in someone, he passes to the next step and receives additional information with help of unique activities, learn more about the partner. Chemistry takes care about privacy, as the company is a closed community and only members can take part in matching process.

Chemistry reviews and complaints

Chemistry is ranked 597 out of 5834 in Media category

Area Served

USA

Compare Chemistry Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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