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Contact ChefSteps Customer Service

How to Reach a Person at ChefSteps

Verified Contact Information

Toll-Free Number:

  • 1-866-273-8455
Call Now
Send Message

Headquarters:

  • 1-310-755-3000

Customer Service:

askus@brevilleusa.com
Reporting Violations
accounts@chefsteps.com
customerexperience@chefsteps.com

General Info:

info@chefsteps.com

Business Customer Service:

patents.usa@breville.com.au
Patents

Headquarters:

info@breville.com

Jobs/ Career:

chefsteps@breville.com

Legal:

privacy@breville.com
Privacy Inquiries
generalcounsel@breville.com

Media:

press@chefsteps.com
chefcontributors@chefsteps.com
Become a Contributor Chef
support@breville.com
To Request a Paper Copy

ChefSteps Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ChefSteps Phone Number
1 (866) 273-8455
Average Calls duration
1 minute
Most Popular ChefSteps Email Address
info@chefsteps.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
View full overview

How to Contact ChefSteps?

The ChefSteps phone number is (866) 273-8455. You can get in touch with the customer care department to request assistance with your account login or any other technical issues, learn more about your subscription, start a return, and get help with other concerns. If you seek to contact the corporate headquarters, give the company a call at (310) 755-3000. The company can be reached by phone during standard business hours.

The ChefSteps support email address is customerexperience@chefsteps.com. If you have general inquiries, send them to info@chefsteps.com. Do you need to report violations? Please send a message to askus@brevilleusa.com, and one of the reps will be in touch with you to resolve the issue. Should you have any questions or comments regarding patents, please send a note to patents.usa@breville.com.au. If you need legal assistance, contact the legal department at privacy@breville.com or generalcounsel@breville.com. Chefs who want to become contributors should contact the media team at chefcontributors@chefsteps.com. For all other media inquiries, contact the company at press@chefsteps.com.

The company doesn’t publicly share any information about its operating hours. However, the team should be available during normal business hours by phone and online. The hours may change during public holidays, and the ChefSteps support team might be unavailable. For more details on the schedule, please send an email to the company.

Besides contacting the company via email, customers can submit support tickets via the website. To send a message, you need to click the “Support” button in the lower right corner of the screen, scroll down, and proceed with the “Create a Support Case” option. If you want to message the brand on a social media platform, follow one of the links in the bottom-right of any page.

PissedConsumer Club

Contact Information

ChefSteps Website:

ChefSteps Help Center:

Corporate Office Address:

ChefSteps
1501 Western Ave., Suite 600
Seattle, Washington 98101
United States

Other Info (opening hours):

Mailing address:

Breville USA, Inc.

Attn: Data Protection Officer/ Legal Department

19400 S Western Ave.

Torrance, CA 90501

More contact details

Why Customers Call ChefSteps?

Top Reasons of Customers Calls

  • Product/ Service 28%
  • Request for Information 22%
  • Customer Inquiries & Issues 17%
  • Payments and Charges 11%
  • Account 11%
  • Activation/ Cancellation 6%
  • Website/ Application 6%

Product/ Service

28%
  • "Absolutely cannot get my brand new sous vide to hook up to anything and work. It seems like the symptom show is working but the software says it's not"
  • "Problem with sous vide"
  • "Joule turbo not connecting"

Request for Information

22%
  • "Help with my account"
  • "Support"
  • "information"

Customer Inquiries & Issues

17%
  • "Malfunctioned sous vise"
  • "New loud noises"
  • "Water getting into the housing of my joule sous vide"

Payments and Charges

11%
  • "Double billed"
  • "Illegally charged my card"

Account

11%
  • "acct info"
  • "Unsuccessful attempts to reset password"

Activation/ Cancellation

6%
  • "Cancelling my membership"

Website/ Application

6%
  • "Tried using website to unsubscribe unsuccessfully am 89 years old no longer can use subscription"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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