Chef World's reply to:

Chef World - False advertising.

17 of 35 Chef World reviews

Chef World's reply:

Dear Customer...Our product is designed to cook at low temperatures.After speaking with you, We believe the gas is set too high when using the cookware.

If the handles are hot, the flame is going up the side and touching the handles.You need to keep flames low on Gas ranges. If you are constantly using high flames and burning your food, You need to use a stainless steel cleanser. Just wet pan, sprinkle the cleanser on the bottom of pan, add water and make into a paste. Rub in a circular motion with a paper towel.

You’ll find the stain will disappear. Veggies will cook with a little added water and a low flame. Wait for whistle, then shut off flame. Do not open pan until the required time so the vapor does not escape.

No pot watching needed.

I suggest you watch the video we’ve provided.We will set up a customer service visit this week.
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17 of 35 Chef World reviews

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