Cheaptickets - Charged from cheap tix and the at the hotel

13 of 57 Cheaptickets reviews

I got charged double, how do I get my money refunded?I paid the amount required for the hotel cheap tickets charged me I arrived at the hotel and they also charged me.

I understand why they would charge me too cheap tickets should pay the hotel. How and from where do I get my money back, do I contact the hotel or is cheap tickets going to give me the money back.

I really need help I do not want this charged twice, I will also try to contact the hotel as soon as possible and maybe they will refund my money.thank you

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Staff

  • What I liked
      No items
  • What I disliked
    • Lack of regard for customer

Reason of review:
Problems with payment
Preferred solution:
Full refund
Monetary loss:
$250
Product or service
Hotel Booking
Review category
Travel Agencies
review #644658

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13 of 57 Cheaptickets reviews
Orbitz

Jun 09, 2015 #992989 Chicago, Illinois, United States

Hi Anonymous,
My name is Lynne; I’m a member of the CheapTickets Customer Relations Team. We’d like to learn more about this event so that we can address the issue. Please email us at socialnetwork@cheaptickets.com and provide the CheapTickets Confirmation#, so we can investigate further.
Thank you for reaching out. We look forward to hearing back from you.
Sincerely,
Lynne
CheapTickets Customer Relations Chicago, IL

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