Charter Communications - Review about Internet Service

271 of 720 Charter Communications reviews

I have had internet issues for YEARS.The issue is not inside the home despite the millions of attempts to check the equipment.

The infrastructure is the issue. I have major DNS issues along with VERY inconsistent signal. Tests by an electrical engineer proved the internet stream was lost every 2.3 seconds and that signal quality and strength is extremely erratic.

Charter has NEVER solved a single service issue 100%.

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Internet Service
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Telecommunications
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Anonymous

Nov 21, 2014 #904346

Exact same issues here. Is not the equipment or lines on this end. Infrastructure issue cannot handle traffic between 5:30 and 10:30 p.m.

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