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Unfortunately, Spectrum -- also known as Charter Spectrum -- has bought Bright House Networks. In talking with three different Spectrum people today, including a supervisor, what I see is we'll get the same service for about $20 more a month.

But what I didn't like most was fast-talking sales people who shovel the BS like "I want to make sure you get the right service." Watch out for bait-and-switch deals. An ad I received said Internet service at $29.99, but supervisor said I wasn't eligible for that deal and would have to pay $39.99.

Also, I wasn't eligible for the free modum, and instead have to pay $4 per month. All I can say to new Spectrum customers is watch your wallet and think about options for cutting the cable tv cord.

Reason of review: Not as described/ advertised.

Charter Communications Cons: Fast-talking, Slick sales, Hard to get pricing info.

Location: 1925 Breckinridge Plaza #100, Duluth, GA 30096, USA

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