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Contact Charlotte Tilbury Customer Service

Charlotte Tilbury Phone Numbers and Emails

Toll-Free Number:

  • (855) 528-8495
Call customer service
Send Message

Customer Service:

  • +44 203 846 9469

Charlotte Tilbury Emails:

Legal
customercare@charlottetilbury.com
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How to Contact Charlotte Tilbury Customer Service?

Most Popular Number:

(855) 528-8495
Total calls: 22 Last call: Dec 16, 2024
author avatar
PissedConsumer Reporter

Charlotte Tilbury customer service number is 1-855-528-8495. Call here regarding makeup products, gifts, or other online store goods. This line is open during the following business hours: Monday through Friday from 8 a.m. to 3 p.m. EST and from 8 a.m. to 2 p.m. EST on the weekends.
Do you prefer to chat with the online store representative via WhatsApp? Add the following Charlotte Tilbury contact: +447909206544 on your mobile gadget. The help in such a format is available Monday through Friday from 8 a.m. to 4 p.m. EST and from 8 a.m. to 2 p.m. EST on the weekends.

The Charlotte Tilbury headquarters is located at 8 Surrey Street, London, United Kingdom, WC2R 2ND. Write it on the envelope with the letter about your corporate-related issues.
If you need to find out where the nearest store is, click on the “Store locator” in the bottom menu of the official website. Enter your country or city in a special field or click on the “Store directory” hyperlink. You’ll be directed to the page with the countries. Select those you need and you’ll see all available store addresses. To get acquainted with the desired location closer, click on “Open in maps”.

Charlotte Tilbury also provides the opportunity to communicate with the support team via email. To send the letter with your request, visit the “Customer care” page. Go to it by clicking on the appropriate hyperlink in the bottom menu of the official site. Choose “Contact Us” among available blocks, and click on “Fill out our contact form”. Select your contact reason from a drop-down list in “Contact Us here” and fill out the contact form. Enter all data carefully, especially your telephone number, email address, and other contacts for specialists to get in touch with you.

Charlotte Tilbury Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Charlotte Tilbury is 8555288495. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday.

  • People call Charlotte Tilbury mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Charlotte Tilbury Website:

Charlotte Tilbury Help Center:

Corporate Office Address:

Charlotte Tilbury
8 Surrey Street
London, England WC2R 2ND
United Kingdom

Other Info (opening hours):

Other Location:

148 Lafayette St FL 2

New York, NY, 10013-3115

More contact details

Charlotte Tilbury Rating Based on 5 Reviews

Rating details

2.9
more details
Customer service
Turnaround Time
Value for money
Location

Rating stats

Rating trend

Summary of Charlotte Tilbury Customer Service Calls

41 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Charlotte Tilbury?

Shipping and Delivery Question:

  • “Wrong item sent”
  • “Never received order”
  • “Missing item”

Return/ Replace Question:

  • “My exchange products haven't arrived after 21 days now”
  • “Return help”
  • “Return product”

Request for Information Question:

  • “It’s impossible to talk to anyone there”
  • “I need to speak to some onr”

Product/ Service Question:

  • “Allergic reaction to one of your products”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “You are sending me an order I did not place.... please cancel”

Other Question:

  • “An order”
  • “Ask if they carry a certain foundation”
  • “Query”

Compare Charlotte Tilbury Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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