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Contact Charlotte Tilbury Customer Service

How to Reach a Person at Charlotte Tilbury

Verified Contact Information

Toll-Free Number:

  • 1-855-528-8495
Call Now

Customer Service:

  • +44 203 846 9469
  • +44 120 262 9527

Legal:

legal@charlottetilbury.com
customercare@charlottetilbury.com
Send Message

Charlotte Tilbury Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Charlotte Tilbury Phone Number
1 (855) 528-8495
Most Popular Charlotte Tilbury Email Address
legal@charlottetilbury.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
80% phone, 20% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact Charlotte Tilbury Customer Service?

Most Popular Number:

(855) 528-8495
Total calls: 29 Last call: Mar 10, 2026

Charlotte Tilbury customer service number is 1-855-528-8495. Call here regarding makeup products, gifts, or other online store goods. This line is open during the following business hours: Monday through Friday from 8 a.m. to 3 p.m. EST and from 8 a.m. to 2 p.m. EST on the weekends.
The additional Charlotte Tilbury contact: +44 20 3846 9469. The help in such a format is available Monday through Friday from 8 a.m. to 4 p.m. EST and from 8 a.m. to 2 p.m. EST on the weekends.

The Charlotte Tilbury headquarters is located at 8 Surrey Street, London, United Kingdom, WC2R 2ND. Write it on the envelope with the letter about your corporate-related issues.
If you need to find out where the nearest store is, click on the “Store locator” in the bottom menu of the official website. Enter your country or city in a special field or click on the “Store directory” hyperlink. You’ll be directed to the page with the countries. Select those you need and you’ll see all available store addresses. To get acquainted with the desired location closer, click on “Open in maps”.

Charlotte Tilbury also provides the opportunity to communicate with the support team via email. To send the letter with your request, visit the “Customer care” page. Go to it by clicking on the appropriate hyperlink in the bottom menu of the official site. Choose “Contact Us” among available blocks, and click on “Fill out our contact form”. Select your contact reason from a drop-down list in “Contact Us here” and fill out the contact form. Enter all data carefully, especially your telephone number, email address, and other contacts for specialists to get in touch with you.

PissedConsumer Club

Contact Information

Charlotte Tilbury Website:

Charlotte Tilbury Help Center:

Corporate Office Address:

Charlotte Tilbury
8 Surrey Street
London, England WC2R 2ND
United Kingdom

Other Info (opening hours):

Other Location:

148 Lafayette St FL 2

New York, NY, 10013-3115

More contact details

Summary of Charlotte Tilbury Customer Service Calls

48 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Charlotte Tilbury?

Shipping and Delivery Question:

  • “Never received order”
  • “Because I did not receive the items that I paid for only the free gifts were in the box the box was secured by tape or anything, and it looked like my box was tampered, and it was crushed when I received it so I need to know what I need to do about t”
  • “Wrong item sent”

Return/ Replace Question:

  • “My exchange products haven't arrived after 21 days now”
  • “Return help”
  • “Return product”

Request for Information Question:

  • “It’s impossible to talk to anyone there”
  • “I need to speak to some onr”

Product/ Service Question:

  • “My product was sent to a Different address”
  • “Allergic reaction to one of your products”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “They charge me for no reason”

Activation/ Cancellation Question:

  • “You are sending me an order I did not place.... please cancel”

Other Question:

  • “I received the wrong foundation for a Christmas”
  • “An order”
  • “Ask if they carry a certain foundation”

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