Contact Charlie Customer Service

The Charlie email address is support@charlie.com. Alternatively, you can send a consumer inquiry or support request to help@ingomoney.com. Do you have legal-related questions? Do you see assistance with privacy inquiries? Shoot a note to privacy@charlie.com, and one of the company’s legal experts will assist you. Representatives of the media can send press inquiries to press@charlie.com, and the PR team will address them.

The company provides human support 7 days a week. The Charlie customer service team is available from 6 a.m. to 10 p.m. CST. During these hours, clients can contact the company by phone and via email. During federal holidays, the usual response times may be affected due to the increased contact volume. Therefore, if you have an urgent inquiry, it is recommended that you address it by phone.

Online options for contacting the company include emailing and sending messages on social media. The links to the company’s Facebook and LinkedIn accounts are listed in the bottom right-hand corner of any Charlie website page. Please note that social media platforms are better for getting updates on the latest company news. In the event of a consumer issue, it’s recommended to call or send an email.