Contact Charlie Health Customer Service

Depending on the nature of their concern, users can reach the Charlie Health headquarters via one of the following email addresses. For billing or financing queries, contact the relevant department at patientfinance@charliehealth.com. Those consulting to share alumni experience, email alumni@charliehealth.com. Users with general questions or complaints can reach the care experience team via email at care.experience.team@charliehealth.com. To request health information or medical records, use medicalrecords@charliehealth.com to reach the respective agent. The email address, complianceinquiry@charliehealth.com, is an alternative to the Charlie Health phone number for quality and compliance inquiries. Lastly, research@charliehealth.com is available for research inquiries.

To consult the company headquarters in person, visit Charlie Health's address, 233 E. Main St., Ste 401, Bozeman, Montana 59715, United States. However, you must call the agent to confirm their availability beforehand to avoid any inconvenience. Those who reside far from the location and are unable to arrive in person can also relay their issues and concerns via written correspondence to this address. That is especially recommended in confidential and sensitive cases.

The Charlie Health website features several options to connect with its user support team on its Contact Us page. This includes the official helplines and email addresses for specific purposes, including getting started, alumni experience, patient finance, and client or family concierge. Depending on the department they wish to consult, users can select the most suitable option among these to reach out. However, they must cooperate with the agent and provide any information the agent may require to resolve the problem.