Contact Charles Dickens Museum Customer Service

The Museum offers a vibrant programme of curriculum relevant taught workshops, activities, tours and interactive visits for pupils from KS1 through to A Level. When The User of company services buy goods from a business, in law The Customer have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. In addition to The Client's legal rights, Website also allow The User of company services to return goods if The User of Website simply change The User's mind. Please return the unused goods to dickensmuseum.com with the original till receipt within 14 days and Charles Dickens Museum will offer The Customer an exchange or a credit note. If The Client change The Customer's mind about a purchase from Company's online shop and wish to return an item, The Client of Charles Dickens Museum have 14 days from when The User of company services receive the item in which to do this. The User have a further 14 days in which to return the item to Website

To read more: https://dickensmuseum.com/pages/returns

To read more: https://dickensmuseum.com/pages/policy-documents

To read more: https://dickensmuseum.com/pages/policy-documents