Payments and Charges
44%- "Over charge"
- "Unable to charge"
- "Disputes"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular ChargePoint Phone Number | 1 (866) 480-2936 |
| Average Hold Time | 00:03:53 |
| Average Calls duration | 6 minutes |
| Most Popular ChargePoint Email Address | info@chargepoint.com |
| ChargePoint Live Agent Availability | 20% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| ChargePoint Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Product/ service, account, payments and charges |
| Prepare before the call to ChargePoint | First and last name |
Other Location:
ChargePoint Network (Netherlands) B.V.
Hoogoorddreef 56E
1101BE Amsterdam
The Netherlands
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.