Stuart, Florida
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Not resolved

We purchased from Lowes in Nov of 2012.Purchased the cover that was recommended.

We purchased the Charbroil Commercial True Flame. After 3 months of ownership all of the stainless is rusting. It is in a covered patio with a cover as instructed. Sent pictures on 2/18 to Charbroil, no response.

Called again. No response. Keep in mind the grill is ****3 MONTHS OLD*** they never called but posted a message... Surface rust is not covered but will give you 25% off the replacement parts.

Really? The entire grill is garbage. ****DO NOT BUY*** they will not honor the warranty and states it is surface rust. Now who would believe that in 3 months, under a roof, under a cover that is accepted.

A TOTAL WASTE OF HARD EARNED MONEY.RUN!!

Review #391471 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $460
Preferred solution Not specified

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