Lavon, Texas
Not resolved

Chaney Instruments did a massive change in the air-rite software and systems.Since the change my internet bridge will not work, they will not answer their phones in customer service, and their website solutions do not fix the problems.

Related: Chaney Instruments Acurite Weather Station Review

I have tried for the past 2 weeks, 12 times to contact customer service. Each time I'm either in cue as #30 or they have a recording that says they cannot service my call. They say they were migrating effective Oct 1 and should have all the issues resolved prior to conversion. Obviously they were ill prepared to make the transition.

I have over $400 in equipment....useless!

Review about: Internet Bridge And 5N1 Sensor.

Review #932330 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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