Contact Challenger Lifts Customer Service

You can write your inquiries to one of the Challenger Lifts email addresses. The general email address is challengerlifts@soe.freshdesk.com. For legal matters, email dataprotectionmanager@snapon.com. The dedicated email address for the media is marketing@challengerlifts.com. You can expect a response within two to three business days. For urgent matters, please call customer service for an immediate answer. Customer service reads all emails received.

Should you have any outstanding concerns, you are welcome to request a meeting with a senior representative at headquarters. If you can’t visit the office, you can send a detailed letter to headquarters. Challenger Lifts headquarters are at Challenger Lifts Inc., 2311 S Park Rd, Louisville, Kentucky 40219, United States. This is also the corporate office and mailing address.

You can contact customer service online via the Challenger Lifts website. Go to the website and click on “Contact Us.” Complete the contact form, and a customer service team member will respond as soon as possible. The website also allows you to download manuals and many other helpful resources. You can also follow customer service on Facebook, Instagram, LinkedIn, and YouTube.