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Contact Chaco Customer Service

How to Reach a Person at Chaco

Verified Contact Information

Toll-Free Number:

  • 1-888-211-1908
Call Now

Customer Service:

customerservice@chacos.com
chacopr@backbonemedia.net
PR Inquiries
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How to Contact Chaco?

Most Popular Number:

(888) 211-1908

Chaco customer service phone number is 888-211-1908. This is a toll-free line for addressing any consumer issues, requests and inquiries. Call this line to manage your order, get information about shipping and delivery, find the best payment method, get information about new arrivals and current special deals, and more. Also, experienced customer care specialists are ready to assist you with warranty issues and returns and exchanges.

If you don’t like speaking on the phone, consider contacting the company via email. Chaco email address for customer support is customerservice@chacos.com. If you have PR inquiries, please send them to chacopr@backbonemedia.net.
As an alternative to emailing, you can get in touch with Chaco customer care via live chat.

The corporate headquarters can be found in Richmond. Chaco address for the main office is 1400 Industries Road, Richmond, Indiana 47374, United States. If you need to get in touch with the company offline, send your correspondence to the customer service center: 9300 Courtland Dr NE, Rockford, MI 49341.

Chaco phone support is available Monday through Friday from 8 am to 9 pm EST and from 9 am to 6 pm EST on weekends. Chaco live chat operates during these hours as well. Please note that the work schedule can change during the holidays. To get information on the operation hours during the celebration dates, please contact the support team beforehand.

Chaco website allows customers to talk to consumer assistants via live chat. To start Chaco live chat, click the “Contact Us” hyperlink at the bottom of the page. Then, choose the “Begin Chat” option. Alternatively, you can scroll down the main page and click the “Chat Now” button.

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Contact Information

Chaco Website:

Chaco Help Center:

Corporate Office Address:

CHACO
1400 Industries Road
Richmond, Indiana 47374
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 9 pm ET

Saturday-Sunday: 9 am - 6 pm ET


Mailing Address:

9300 Courtland Dr NE

Rockford, MI 49341

More contact details

Summary of Chaco Customer Service Calls

1 TOTAL
CALL
01:52 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chaco?

Product/ Service Question:

  • “Shoes broken”

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