Users can consult the company agents via several department-specific helplines. Those seeking to report lost and found cases can contact the relevant agent at (410) 347-2020 ext 5. For parking inquiries, please call (410) 347-2020, ext. 7, during business hours. Those consulting for accounting and billing can dial the CFG Bank Arena phone number (410) 246-8513 for assistance from the respective agents. To inquire about events and guest relations, please call (410) 347-2020, ext. 6. The customer service team handles group sales and reservations concerns via (443) 668-3127. Users seeking information about premium sales and offers can contact (410) 347-2020, ext. 4. Lastly, (410) 347-2020 is the helpline for the Ticketmaster box office.
The company has specific email addresses for different purposes. Users with accounting and billing concerns can contact CFG Bank Arena customer service at financeap@cfgbankarena.com. For minor queries and concerns, reach out via webmaster@cfgbankarena.com. Clients requesting general information about the company's services and policies can write to info@cfgbankarena.com. Those with media and advertising inquiries can use adaseating@cfgbankarena.com to reach the respective department during the CFG Bank Arena hours. Customers consulting for premium sales and reservations can email premiumclub@cfgbankarena.com. Lastly, boxoffice@cfgbankarena.com is the contact for Ticketmaster Box Office. The company agents usually respond to email requests within several hours or days.
The CFG Bank Arena is in the United States at 201 W Baltimore St., Baltimore, Maryland 21201. Consumers unable to resolve their problems online can visit this address or send a letter for secure communication and better assistance. The CFG Bank Arena address, Baltimore Arena Company, LLC, ATTN: Legal Department, 5050 S. Syracuse Street, 8th Floor, Denver, CO 80237, is also available for customers to consult with the customer service team via written correspondence. However, being relatively more time-consuming than online means, it is not ideal in urgent cases.
The CFG Bank Arena hours for the Ticketmaster box office are from 11:00 AM to 4:00 PM, Monday through Friday. Users consulting the customer service team for general inquiries and assistance can also reach out during these hours. However, the operational times might vary on event days and holidays. In contrast, the company's parking garage is open 24/7, with passes available for purchase online or on the day of the event.
To reach Bank Arena customer service online, open the company's website in your browser, click on "Connect," and then select "Contact Us" on the homepage. On the next page, complete the online form by providing your full name, email address, phone number, subject of concern, and the message. Once you submit the request, the company agent will review it and respond efficiently within the CFG Bank Arena hours. Customers can also download the company's application or reach the agents via Facebook, LinkedIn, Instagram, or X for information and assistance.
