0 comments

Brought to Certified Car Care for gas leak. Was told it would be done same day. Came to pick car up and it was not completed after having it for 6 hours. Was given rental for the night at their expense. Rental company said insurance was not covered by garage ($30 for insurance to cover loss of revenue if car was in accident while being repaired).

Came back second day to pick up car and drove it off property and it stalled in middle of street and would not start. This was at 2pm. Let garage know I had to be at an extremely important eye appointment at 4:30. Car still not working at 3:30 and discovered it needed an "air flow meter" and will have it ready in 30 minutes. Car still not ready at 4:15 with new part.

Manager left for 60 minutes, no one around to make decision for another rental - missed appointment. Manager showed back up just before 5:30 and gave another rental at their expense. Had to pay another $30. Next day garage called said car was ready. Tried to pay for new part - car rental put a $400 hold on my credit card and said they would not release until garage paid for rental of two days.

Paid garage under $1000 for work. Started car and huge amount of smoke came out of exhaust. Went back in and manager said it was normal after working on injectors and needs to "burn off.' A week later still smoking upon start up and car running poor and leaking again. Contacted manager and was told to bring it back in but would not give ride home (I did not want rental). Contacted sister garage in another city and they said to bring it in.

Brought car to sister garage and kept it over night - left outside. Garage called and said they could not find leak (still leaking fuel) and said it needed tune-up and new hose. Smoke was due to it needing a valve job. Declined service. Went to pick-up car and was ambushed by both owners making excuses for first shop. Also said that when some work is done it causes other problems with car which is what I am experiencing. Went to car and found major damage to bumper. Went back in to report to owner. Owner came out and inspected and denied it happened while in their possession. Asked one more time of accepting responsibility for damage to bumper - owner denied again.

Review about: Bumper.

Review #438192 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Certified Care Care?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Mavis Discount Tire - PREYED ON MY WIFE AND TRIED TO RIP US OFF!!!!!! Mavis Discount Tire "On March 1st my wife took our 2006 Hyundai Sonata into the Mavis Discount Tire located at 1860 North Olden Ave. in Ewing Twp. NJ. Our driver side window would..." Read more Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Bethpage Car Wash - CRIMINAL OWNER RUINED MY SON'S CAR Bethpage Car Wash "My son brought in his Chevy Avalanche to BETHPAGE CARWASH for a standard wash. When the vehicle emerged from the washing bay, he noticed that the beautiful chrome rims on..." Read more Mavis Discount Tire - Botched Alignment Mavis Discount Tire "I bought 2 new tires elsewhere because the last time I bought tires there they put the wrong size on. Mavis did an alignment on the vehicle & 5 weeks..." Read more My Assignment Services - Assignment Writing Services My Assignment Services "I am college student of accounting and getting tired from assignment given by university and they provide us a very short time to complete it.In the begging i am trying..." Read more Volvo Cars - Transmission Volvo Cars "i bought a 2004 low milage was 99,000 and the transmission went on me then replace it the same problem i need my car to take my son to school..." Read more Thumbtack - BUYER BE WARE OF SOUTH TEXAS LANDSCAPE!!!! Thumbtack "ATTACHMENT A DETAILED BACKGROUND ACCOUNTING OF ACTIONS FOR LANDSCAPING WORK @ 7397 REAL ROAD CHINA GROVE, TX 78263 My husband, Aaron ONeal and I, wife, Carla Baker, contacted Mr. Sodrock,..." Read more Fendi - Poor quality and customer service Fendi "I bought a pair of of sneaker in black fabric and studs Code: 8E6386SN2F06VN at South Coast Plaza California store a few months ago. After my wife wore it twice,..." Read more