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Contact CertaPet Customer Service

How to Reach a Person at CertaPet

Verified Contact Information

Toll-Free Number:

  • 1-877-207-0561
Call Now
Send Message

General Info:

  • 1-844-272-9391

Customer Service:

ask@certapet.com

Legal:

tou@certapet.com
Copyright Infringement Inquiries
privacy@certapet.com
Privacy Inquiries

CertaPet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CertaPet Phone Number
1 (877) 207-0561
Average Calls duration
3 minutes
Most Popular CertaPet Email Address
ask@certapet.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Account, product/ service, shipping and delivery
View full overview

How to Contact CertaPet?

The CertaPet phone number for toll-free calls is (877) 207-0561. Customers can call this general assistance phone line to ask questions about emotional support animals and psychiatric service dogs, address pricing inquiries, or submit feedback. The team can also provide you with detailed information about all the provided services and assist you with any issues you may have.

If you have any questions, please feel free to address them via email. The CertaPet email address for comments and inquiries is ask@certapet.com. Customers can also use a virtual assistant on the company website to get assistance with some general questions.
If you need to contact CentraPet regarding copyright infringement inquiries, send an email to tou@certapet.com. For privacy inquiries, email the company at privacy@certapet.com.

There are no fixed CertaPet hours of operation. The customer service representatives should be available during regular business hours. However, as the website doesn’t list any information about the support hours, customers who seek schedule details should contact the company directly. If your issue is not urgent and you don’t need to connect with a live agent by phone, you are welcome to send comments and inquiries online.

The CertaPet website allows consumers to address their inquiries with the help of a virtual assistant. Click the bubble in the bottom-right corner of the main page to launch the chat and enter your question. As an alternative, you can contact the CertaPet customer service team via email. Please note that in case of time-sensitive issues, the most effective way to communicate with the company is by phone.

PissedConsumer Club

Contact Information

CertaPet Website:

CertaPet Help Center:

Corporate Office Address:

CertaPet LLC
PMB 25208 750 North St. Paul Street Suite 250
Dallas, Texas 75201
United States

Other Info (opening hours):

Hours

Monday - Friday 9AM - 7PM

Locations

3027 Marina Bay Drive League City, TX, US 77573

2535 Kettner Blvd, Suite 2B3, San Diego, CA, US 92101

2600 South Shore Blvd Ste 302, League City, TX, US 77573

More contact details

Compare CertaPet Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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