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Contact Cerebral Customer Service

How to Reach a Person at Cerebral

Verified Contact Information

Customer Service Number:

  • 1-415-403-2156
Call Now
Send Message

Customer Service:

careteam@getcerebral.com
support@cerebral.com
support@getcerebral.com

Legal:

privacy@getcerebral.com
Privacy Inquiries

Media:

opt-out@cerebral.com
Opt-out of Marketing Emails
press@cerebral.com
Press Inquiries

How to Contact Cerebral?

The Cerebral phone number is (415) 403-2156. Get in touch with one of the support experts to learn more about the available services and insurance plans, check your coverage, report issues with access to your account, get details about pricing, therapy, and medication, and get assistance with other questions.
If you experience emotional distress and need immediate assistance, send a “Home” text message to 741-741 to get support.

The Cerebral email for customer service inquiries is careteam@getcerebral.com. Alternatively, you can send messages to support@getcerebral.com or support@cerebral.com. If you have press inquiries, direct them to press@cerebral.com. Customers who would like to stop receiving marketing emails from the company should send an opt-out request to opt-out@cerebral.com. Do you need to connect with the legal department to address privacy inquiries? Drop a line at privacy@getcerebral.com.

The Cerebral headquarters are located in Walnut, California. The Cerebral address for the head office is Cerebral Inc., 340 S Lemon Ave 9892, Walnut, California 91789, United States. If you need to contact the company offline, you can send all your inquiries and requests directly to the head office. Customers who need fast assistance should contact the company by phone pr email.

The Cerebral website allows existing customers to message the support team. To proceed with contacting the company, make sure to log in to your account and proceed with the “Support” option to get assistance. If you are not a client yet, consider contacting the company by phone, email, or social media platforms such as LinkedIn, Facebook, and Instagram.

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Contact Information

Cerebral Website:

Cerebral Help Center:

Corporate Office Address:

Cerebral Inc.
340 S Lemon Ave 9892
Walnut, California 91789
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 6:00pm (PT)

Saturday Sunday: 7:00am - 4:00pm (PT)

More contact details

Why Customers Call Cerebral?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 26%
  • Payments and Charges 21%
  • Activation/ Cancellation 13%
  • Request for Information 10%
  • Refund 9%
  • Product/ Service 9%
  • Return/ Replace 4%
  • Shipping and Delivery 3%
  • Account 3%
  • Staff 1%

Customer Inquiries & Issues

26%
  • "I am a provider"
  • "To allow cerebral to share my records"
  • "Mental health"

Payments and Charges

21%
  • "Charged after cancellation an its been almost a year"
  • "Billing and possibly get and appointment"
  • "Unauthorised extra payment"

Activation/ Cancellation

13%
  • "Unsubscribe"
  • "Cancelling membership"
  • "I canceled my membership and am still getting billed"

Request for Information

10%
  • "To find out if they can treat my son for depression anxiety and bipolar disorder"
  • "Questions befor starting"
  • "Need help for my daughter"

Refund

9%
  • "Refund"
  • "Refund of charges"

Product/ Service

9%
  • "Need docs filled out for work"
  • "Complaint"
  • "insurance"

Return/ Replace

4%
  • "Want to change time of appointment"
  • "Plan change"
  • "Returning a call from my provider"

Shipping and Delivery

3%
  • "Order not received"
  • "Delivery"

Account

3%
  • "Unable to login to my account"
  • "Forgot log in info"

Staff

1%
  • "Setting up services"

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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