Skip to content
Write review For Business
  • Login

Contact Cerebral Customer Service

Cerebral Phone Numbers and Emails

Customer Service Number:

  • (415) 403-2156
Call customer service
Send Message

Cerebral Emails:

Customer Service
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries
Is this your business?

How to Contact Cerebral?

Most Popular Number:

(415) 403-2156

The Cerebral phone number is (415) 403-2156. Get in touch with one of the support experts to learn more about the available services and insurance plans, check your coverage, report issues with access to your account, get details about pricing, therapy, and medication, and get assistance with other questions.
If you experience emotional distress and need immediate assistance, send a “Home” text message to 741-741 to get support.

The Cerebral email for customer service inquiries is careteam@getcerebral.com. Alternatively, you can send messages to support@getcerebral.com or support@cerebral.com. If you have press inquiries, direct them to press@cerebral.com. Customers who would like to stop receiving marketing emails from the company should send an opt-out request to opt-out@cerebral.com. Do you need to connect with the legal department to address privacy inquiries? Drop a line at privacy@getcerebral.com.

The Cerebral headquarters are located in Walnut, California. The Cerebral address for the head office is Cerebral Inc., 340 S Lemon Ave 9892, Walnut, California 91789, United States. If you need to contact the company offline, you can send all your inquiries and requests directly to the head office. Customers who need fast assistance should contact the company by phone pr email.

The Cerebral website allows existing customers to message the support team. To proceed with contacting the company, make sure to log in to your account and proceed with the “Support” option to get assistance. If you are not a client yet, consider contacting the company by phone, email, or social media platforms such as LinkedIn, Facebook, and Instagram.

PissedConsumer Club

Contact Information

Cerebral Website:

Cerebral Help Center:

Corporate Office Address:

Cerebral Inc.
340 S Lemon Ave 9892
Walnut, California 91789
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 6:00pm (PT)

Saturday Sunday: 7:00am - 4:00pm (PT)

More contact details

Cerebral Rating Based on 6 Reviews

Rating details

1.9
more details
Customer service
Value for money
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Cerebral Customer Service Calls

100 TOTAL
CALLS
00:18 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cerebral?

Payments and Charges Question:

  • “Charged after cancellation an its been almost a year”
  • “Billing and possibly get and appointment”
  • “Unauthorised extra payment”

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “Cancelling membership”
  • “I canceled my membership and am still getting billed”

Request for Information Question:

  • “To find out if they can treat my son for depression anxiety and bipolar disorder”
  • “Questions befor starting”
  • “Need help for my daughter”

Product/ Service Question:

  • “Need docs filled out for work”
  • “Complaint”
  • “Insurance”

Refund Question:

  • “Refund”
  • “Refund of charges”

Return/ Replace Question:

  • “Want to change time of appointment”
  • “Plan change”
  • “Returning a call from my provider”

Account Question:

  • “Unable to login to my account”
  • “Forgot log in info”

Shipping and Delivery Question:

  • “Delivery”

Staff Question:

  • “Setting up services”

Other Question:

  • “I am a provider”
  • “To allow cerebral to share my records”
  • “Mental health”

Compare Cerebral Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Cerebral? What happened? What can we help you with?
Submit review Don't show this popup