Contact Cerebral Customer Service
Cerebral Phone Numbers and Emails
Customer Service Number:
-
(415) 403-2156
Cerebral Emails:
Customer Service
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries
Contact Information
Cerebral Website:
Cerebral Help Center:
Corporate Office Address:
Cerebral Inc.
340 S Lemon Ave 9892
Walnut,
California
91789
United States
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 6:00pm (PT)
Saturday Sunday: 7:00am - 4:00pm (PT)
Summary of Cerebral Customer Service Calls
100
TOTAL
CALLS
CALLS
00:18
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cerebral?
Payments and Charges Question:
- “Charged after cancellation an its been almost a year”
- “Billing and possibly get and appointment”
- “Unauthorised extra payment”
Activation/ Cancellation Question:
- “Unsubscribe”
- “Cancelling membership”
- “I canceled my membership and am still getting billed”
Request for Information Question:
- “To find out if they can treat my son for depression anxiety and bipolar disorder”
- “Questions befor starting”
- “Need help for my daughter”
Product/ Service Question:
- “Need docs filled out for work”
- “Complaint”
- “Insurance”
Refund Question:
- “Refund”
- “Refund of charges”
Return/ Replace Question:
- “Want to change time of appointment”
- “Plan change”
- “Returning a call from my provider”
Account Question:
- “Unable to login to my account”
- “Forgot log in info”
Shipping and Delivery Question:
- “Delivery”
Staff Question:
- “Setting up services”
Other Question:
- “I am a provider”
- “To allow cerebral to share my records”
- “Mental health”
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Cerebral