Central United Life Insurance Company - Claims

1 of 3 Central United Life Insurance Company reviews

I filed a hospital indemnity claim a bout a year ago, the claims department had denied the claim based on an exclusion that does not exist in the conract. I was asked to appeal the denial back in July of 2015, however, aside from receiving a brief statement stating that claims are served in the order they were received, I have not received anything from this company, neither, did the company respond to the BBB enquiry regarding my claim. Additionally, the claim appeal department failed to return several phone calls I made regarding the status of my claim.

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Diversity of Products or Services
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Billing Practices

Reason of review:
Poor customer service
Product or service
Hospital Indemnity Claim
Review category
review #803986

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1 of 3 Central United Life Insurance Company reviews

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