Central Security Group - Review about Contract from Mesa, Arizona

31 of 88 Central Security Group reviews

Had Central Security since 2009, installed a new system with my cable company due to my current system being outdated and faulty.When I went to cancel they told me I was in a automatic renewal period for another five months.

On the contract it doesn't have a time frame just that you can cancel with notice. Spoke with a supervisor, didn't care they are still going to charge me for five months. Never had a problem like this with my previous provider ADT.

So buyer beware this company will hold you in contract for the rest of your life.I think this is a class action lawsuit so I am looking into now just in spite.

This review is a subjective opinion of a user.
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Customer service

Reason of review:
Problems with payment
Product or service
Contract
Review category
Home Security
review #615720
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Helpful? 2 Yes 2 3 No 3
Had the same issue 0 Yes 0
31 of 88 Central Security Group reviews
Anonymous

Sep 25, 2016 #1218091

Apparently you didn't read the contract. It clearly states you have 30 days b4 the end of each term to cancel. 3 year contract with 1 year renewal clause. It's ultimately the dealers fault for not explaining this. Not CSG's

1 0 Reply
Anonymous

Jul 13, 2016 #1184695 Grand Rapids, Michigan, United States

Please tell me nobody fell for this and paid them?! There are no terms on the automatic renewal which makes it VOID!

0 1 Reply
Anonymous

May 14, 2016 #1158683

Beware Central Security Group is now illegally signing contracts ! Per Federal Law a licensed manager is to be the first person to sign and approve contracts per federal
Law , well manager was let
Go and new manager can't get a license for 8 years ! Real Genius Company! CEO lives in Miami Florida and has no clue what is going on , nor does he care! Please
Contact your Attorney General and file charges as this is Fraud !

0 2 Reply
Anonymous

Nov 10, 2015 #1061664

If you do get a class action lawsuit against them, let me know. Please post. Same happened to me. Read so many reviews with same thing.

2 2 Reply
Anonymous

Jan 28, 2016 #1102098 Moline, Illinois, United States

You're an imbecile. Read your contract. If you can't understand the contract, ask your children to help you.
The cancellation policies are clearly spelled out.

3 0 Reply
Anonymous

May 27, 2015 #988593

The alarm service agreement clearly states the term is for 3 years and renews automatically for 1 year at a time. I recommend learning how to read before signing a agreement.

3 0 Reply
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