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Contact Celestron Customer Service

Celestron Phone Numbers and Emails

Toll-Free Number:

  • (800) 421-9649
Call customer service
Send Message

Customer Service:

  • (310) 328-9560

Technical Support:

  • (310) 803-5955

Celestron Emails:

Accessibility
Customer Service
RMA Status Online
Jobs/ Career
Legal
Technical Support
optout@celestron.com
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How to Contact Celestron?

Most Popular Number:

(800) 421-9649
Total calls: 14 Last call: Mar 31, 2025
author avatar
PissedConsumer Reporter

The Celestron customer service phone number is (800) 421-9649. Thai is a toll-free line for all kinds of inquiries. If you need technical support, please contact the company at (310) 803-5955. Experienced customer care agents can advise you on what optics to choose, give you details on tools for beginners, assist you with your order, payment and shipping issues, provide warranty information, and more. Customers who choose to contact the company by phone should avoid calling on Wednesdays, as they have the longest wait times. The best day to reach Celestron by phone is Friday, when the contact volume is not high.

The Celestron email for technical support requests is ustechsupport@celestron.com. If you have problems navigating the Celestron website, send a report to accessibility@celestron.com.
Those who are interested in joining the company and would like to learn more about the current job opportunities should shoot a note to jobs@celestron.com.

Celestron support lines are open Monday through Friday from 8 am to 4 pm PST. Customers can contact the company by phone and live chat within these business hours. However, there might be changes in the regular Celestron hours during the holiday season. You can get more details on this from the customer service department.

If you don’t want to call or send an email, you can connect with the support team via the Celestron live chat. To start a conversation, you need to click on the “Support” button at the top of the page and choose the “Live Chat” option. Then, follow the steps on the screen to proceed and get your issue resolved. If you use the chat outside the support hours, you can still leave a message, and one of the agents will contact you once online.

Celestron Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Celestron is 8004219649. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday.

  • People call Celestron mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Celestron Website:

Celestron Help Center:

Corporate Office Address:

Celestron Acquisition, LLC
2835 Columbia St
Torrance, California 90503
United States

Other Info (opening hours):

Mailing Address:

Celestron Global Limited

Unit 2 Transigo, Gables Way,

Thatcham, Berkshire, RG19 4JZ

United Kingdom


Hours:

Monday - Friday: 8:00am - 4:00pm Pacific Time

More contact details

Celestron Rating Based on 5 Reviews

Rating details

3.9
more details
Advertised vs Delivered
Value for money
Warranty
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Celestron Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Celestron?

Product/ Service Question:

  • “Red dot finder battery size”
  • “Defective”
  • “Technical problem”

Request for Information Question:

  • “Checking out your promo”
  • “Check on shipping”
  • “Quick question about Dobsonian”

Shipping and Delivery Question:

  • “My order never arrived”
  • “Need shipping assistance”

Other Question:

  • “Ordering”
  • “Magazine”
  • “Model number”

Compare Celestron Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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