CBS TV Phone Numbers and Emails

Toll-Free Number:

  • (888) 274-5343
Send Message

CBS TV Emails:

Legal
GDPR Inquiries
investorrelations@cbs.com
Is this your business?
PissedConsumer Club

Contact Information

CBS TV Website:

CBS TV Help Center:

Corporate Office Address:

CBS Interactive Inc.
1515 Broadway
New York, New York 10036
United States

Other Info (opening hours):

Other Location:

51 W 52 Street,

New York, NY 10019

More contact details

CBS TV Rating Based on 583 Reviews

Rating details

2.1
more details
Product or Service Quality
Diversity of Products or Services
Website
Customer service

Rating stats

Rating trend

How Good is CBS TV's Customer Service?

Julia Rsi
Julia Rsi
Feels Disappointed | Mar 09, 2024

Awful

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PHILLIP G Uak
PHILLIP G Uak
Feels Disappointed | May 17, 2023

Sent to voice mail

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Malaiya Pxo
Malaiya Pxo
Feels Disappointed | Nov 18, 2022

There is a subscription that comes out every month on my phone for $10.99. It says it's for a CBS Mobile app. Due to budget problems, I need to have this subscription canceled. Can you help me with this?

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Hanley Jnp
Hanley Jnp
Feels Disappointed | Oct 12, 2022

Aloha Kakahi'aka.
My name is Nancy Hoffman.
I am the Daughter of Real life
Joseph Hoffman, army military Veteran.
I have a Brother,, His name is also
Joseph Hoffman. He passed away seeking peace within us, '2019. His death, for me ,HURTS STILL., STILL MOURNING OVER HIM.
MY NEPHEW, WHO DIED WITH NO JUSTICE FOR HIM STILL. ON THE ISLAND OF OAHU, NEAR MAKUA CAVE
HIS NAME IS ALSO, JOSEPH HOFFMAN.
THIS EPISODE, HURTS ME SO MUCH, THAT I WILL MAKE A COMPLAINT,
FOR ME, I PRAISE THEM (Father, Brother, and Nephew)EVERY DAY OF MY LIFE. I AM A CHILD OF GOD.WHERE I SEE DIFFERENTLY, IM WRITING TO SAY THIS EPISODE HAS HIT ME HARD, I STAND STRONG BEHIND THIS , MY OHANA, WILL NOT BE A PART OF NCIS FICTIONAL STORIES, AND I DEMAND A STOP TO THAT MORTUARY SCENE.
IT MUST BE STOPPED, THAT LITTLE 2MIN SCENE,
REALLY, TRUTHFULLY DOESN'T NEED TO BE THERE.
CALL ME,
MY NAME IS NANCY HOFFMAN.
MY ADRESS IS
10 IPU WAI LN
#204
LAHAINA MAUI HI 96761.
MY NUMBER,
808866****
PLEASE DONT LET ME FIGHT THIS, CAUSE I WILL STAND STRONG BEFORE MY OHANA,
AGIAN, MY MANE IS NANCY HOFFMAN,
DAUGHTER OF JOSEPH HOFFMAN
SISTER TO JOSEPH HOFFMAN
AND AUNTY TO A HANDSOME NEPHEW
JOSEPH HOFFMAN.
CALL ME ,
REPLY TO ME,
BUT , JUST TO LET YOU KNOW, YOU PUT SOME HEARTFUL, SADDENED, DAMAGES AGAINST ME AND MY FAMILY.

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Summary of CBS TV Customer Service Calls

2.8K TOTAL
CALLS
03:02 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CBS TV?

Activation/ Cancellation Question:

  • “Need to cancel my account”
  • “Cancelling service i didnt realize i had.”
  • “Cancel”

Product/ Service Question:

  • “Wont work”
  • “Your ravens game TV camera is blurry.”
  • “Football game in spanish”

Account Question:

  • “Subscription problem”
  • “Didn't sign up and was charged”
  • “I can't afford the subscription”

Payments and Charges Question:

  • “Reporting a possible fraudulent activity”
  • “Still being charged”
  • “Fraudulent charges to my credit card”

Request for Information Question:

  • “To find out something”
  • “Question about ncis”
  • “Question about previous airings”

Staff Question:

  • “B.S. service. Can't see my boys for the fuzzy screen. Dam fools!”
  • “I am not able to utilize CBS streaming service. I will not pay for the service until I'm able to utilize the service”
  • “Speak with customer service”

Refund Question:

  • “Refund on my payment”
  • “Refund due to signing up for this accidentally”
  • “Refund”

Cards Question:

  • “Because they are charging my card”
  • “Talk to somebody about taking money off my card”
  • “Took money off my card after I cancelled”

Shipping and Delivery Question:

  • “Get the ballgame back on now”
  • “Where is The real live boat?”
  • “Item never received”

Website/ Application Question:

  • “App”
  • “App not working”
  • “Site saying station unavailable”

Return/ Replace Question:

  • “Change my payment method”
  • “I would like to change my email address”
  • “Change autopay card number”

Employment Question:

  • “Job”
  • “Having difficulty getting my unemployment hoping you can help me”
  • “I have not been able to get my unemployment since November 2020. I am out of work due to COVID. No success in reaching lwc”

Other Question:

  • “Programming tonight /when will Tracker be on”
  • “Daytime scheduling”
  • “Programming”

About

Related Companies

Paramount Global, Paramount Plus, TV Land, BET, North American Hunting Club

Summary

CBS Corporation is a mass media company. The company has been on the market since 1928. In 2006, CBS Corporation formed the CBS Television Distribution Group (CTDG), a new worldwide production, distribution and media sales company that combines the industry leading resources of CBS Paramount Domestic Television, King World and CBS Paramount International Television into one division. The same year, CBS announced that it will partner with Comcast to launch The mtn. MountainWest Sports Network, which will deliver to fans the full action and excitement of Mountain West Conference athletics. The corporate office of the company is based in New York.

CBS TV reviews and complaints

CBS TV is ranked 242 out of 3625 in Media category

Area Served

USA

Payment Methods

VISA

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