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This is the worst dating website that I have ever been apart of. In my opinion, the customer service is terrible.

They treat paying customers very poorly if they have a "hunch" that they think that the paying member is not getting along with other members on the website. It is almost impossible to get a hold of them via phone if you have issues with them. When you finally do get a hold of them, they were very very rude and unprofessional to me. When I talked to the owner of the site, he was very "self-righteous" and talked down to me after I did business with his site for almost 2 years.

I would not recommend wasting money on this dating website. I regret ever joining this website as it has caused nothing but problems.

I have filed many complaints against them and have even spoken to other members who have had similar experiences that I have had with the website. Be advised, this is the worst customer service that I have ever been a part of in my entire life!!!

Location: Glen Ellyn, Illinois

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Guest

I see that you have so many complaints. Maybe you should think about it.

Guest

I have paid $73.00 for 6 ,mos. Subcription everytime I wanted

to use I can not sign in.

They keep saying either wrong e-mail

or wrong passwo. How could that be I have that e mail

And password for a long mm time. They did not have a hardtime

taking my money. Trying to contact them is impossible I really

just want my money refunded that's probably impossible too.

I am new to online dating but very disappointed. Never again I do this hope they will refund my money Dee w

Guest

Very very very disappointed and when my membership is up I will not be returning. There are just to many rules.

On valentines day I wanted to send my favorites and those I have contacted a blessed valentines day emotigramt After a dozen or so, because I have made a lot of friends etc on the site the cut me off saying I had reached my limit of messages. What the heck is this? Why should limits be put on my speech? If I have paid and I have had some sort of contacts with these members why should I be limited in contacting them?

On another occasion they said I was acting like a spamer...... I was trying to contact some of the women on the site who are from Brazil. In the Portuguese language like spainish or French, Italian etc.... they have many accents and symbols, which are not available when you are typing on the site.

So I went to my word document wrote it in Portuguese and then pasted it my message in. They blocked saying I had violated the terms. So, I read the terms and saw there was nothing about cut or pasting in. When I bought this to their attention there was silence and some how I was then unblocked.

So, I went on merry way, making friends and contacts with people around the country and the world, but then sometimes I would get a message stating no reply available, so I though oh this person probably left the site, but I happened to scroll over the no reply available message only to see a note stating, "contacting a member with out them replying can be intimidating, you'll have to wait until they respond." What the heck.... So, now I'm a stalker. Unbelievable. So, if the ratio is 3-1 or 2-1 in favor of the gals, you are going to get lost in a wash of whole bunch of dudes and the only to get attention is to CONTACT someone, so you come back up on the radar.

I think the people making these rules have to be a bunch of gals like any other woman at a bar think its ok to display rude behavior and shun a dude before even getting know him and if he tries to show any type of kindness or friendliness they try to legitimate their rudeness by making an assertion that he is some sort of crazed sexual lunatic. I have been on catholic sites before and still a member of other sites and never been treated this way. As a member you have the ability to block someone if you don't wish to have contact with them or I'd say after several attempts if have they have not responded to your message its pretty obvious. I could understand the blocking someone out it are threatenting using abusive language or speaking of crude acts which they would like to do.

But to block someone for sending a note saying hi,,,,,remember me whats up? is kind of beyond the pail. And speaking of blocking check this out. There are just some crazy messed up people on this site.

I was communicating with the one lady. we were having a great time bantering back and forth. On supper bowl Sunday after we had spoken she gave me her cell phone number so I could text her. I said cool!

So the work week began and I started a new job and was in training and so I could get on the site I had wanted to and I figured well I have her number so I think it will be cool if I send her a text perhaps on that Tuesday or Wednesday. On Monday after-noon I get an alert message on my phone you have a message from ******* when I looked the message it said this member doesn't want to have contact with you. In her message she had apologized for being to forward and that she had scared me off and all this stuff. I tried to text her to say hey what's going on, but oh well.

I also found as many people here have attested to, that some of these profiles are so old you don't know who still on or off. Oh, sure they say active within a week but anything beyond a month and the active section goes blank. I have also wondered if some of these profiles are avatars. You think you're contacting a person but its really a non entity.

Well live and learn. I'm going to hang out though and hold the, though to their guarantee and see if I my can get all my money back. Lastly, I will say this. There are MANY other catholic sites and or catholic singles groups on the web and in diocese every where.

There also many catholic organizations your can volunteer at and meet some great people. Save your money, don't be afraid to get out there; you can do this.

Guest

Catholic Match is full of misfits and people that claim to be Catholic but do not practice the charity of Christ. One look at the forums and you find that out.

The "administrator" of the site are even worse.

I have very bitter feelings toward the site in general and do everything I can to spread my opinion about the worthlessness of the site as a whole.

Stay away.

Guest

As soon am my subscription is up, I'm off. I went to this site thinking everyone is on the same team as a catholic, NOT.

As soon as you enter forums and it becomes debateable, they lock them. Anyway, do not get on this site, people don't even respond to your profiles, if you send a smile, good luck even getting one back.

I also noticed how some of the people that work there, start forums, then they don't seem to answer any of there respondents? I would suggest going out to the real world, save your money and quit making other people rich.

Destin Ccq

There is definitely something suspicious about this site. I purchased a membership a couple of months back. A friend of mine purchased one about a week and a half ago. I was able to find out something about the ratio of men to women users. It seemed to me that women were far more likely to have success using the site. The ratio of male to female users is something like 3:2 or 2:1. In other words women get far more attention than men.

Well, this set me off asking questions. Very quickly I became the target of some pretty aggressive communication with their customer service. At one time there were two open 'tickets' with customer service attacking me, one person accused me of being a 'threat' to other users.

I refused to play ball they ended up banning me from the site, I can't even view it from any computer using the IP address I used to create the account, I can view the site from devices using another IP. On the bright side they refunded my last payment. I found that gesture curious, seemed to me that they knew they were on shaky ground.

Considering the fact that Catholic hospitals and schools need permission form their local bishop to call themselves 'Catholic' I'd contact the diocese where the business is located and ask them to look into it. Do they need permission to describe themselves as Catholic if so do they have it?

Guest
reply icon Replying to comment of Destin Ccq

Great idea! I am really suspicious as well as to whether they are a legit Catholic dating site.

The owner is very greedy and rude to paying customers. The site is very fishy as to whether or not it is open to "true" Catholics.

I would suggest contacting the diocese to investigate this matter as well as contacting the BBB and Attorney General's Office. The more heat that is put on them, the more forthcoming they will be forced to be.

Guest

It is the worse site, I want off it, do not renew me. I will report you, Catholic Match.com is a rip off and disappointing that a Catholic site would be so bad and also lies, terrible, you should be ashamed of yourself.

Guest
reply icon Replying to comment of Guest-700991

If they are giving you problems, do yourself and others who have been ripped off on the site and report them to the BBB and Attorney General.

Guest
reply icon Replying to comment of Guest-701050

Like me. : )

Donasia Xay

If anyone's up for filing a class action lawsuit email me at maverick35370@***.com

Donasia Xay

Hi everyone!!!

I'm glad someone had the smarts to create this forum. Catholic Match is a joke. I was just kicked off because another user didn't like my jokes in the forum from when I had my old profile on there a few months ago. Oh and this user was a 10 year member and still hasn't found a date or a match. Big surprise. Total joke of a website and I did report them to the BBB AND it will count against them in the 2013 review.

That Brian the owner ( freemason in my opinion ) is a total baby if you question why he lets people join who aren't a true Catholic. It's a dead giveaway he's all about money and you've hit a nerve with him when you see him make comments in the forums. He's so much of a loser his profile picture is of him in a tuxedo at his wedding with his "probably" fake wife. This site doesn't deserve our money OR any of us as members.

They first "banned" me about three months ago from the forums with no notice and no emails sent to my CM inbox or my regular personal email to let me know what was going on and why. So therefore I had no clue if I was just suspended from the forums or banned completely. After a few weeks I just deleted my whole profile by choice. Three months later I decided to rejoin and therefore I had to create a new profile. All was fine until I went into the forums. The SAME ten year member saw me and starts attacking me that I'm the same guy. Bear in mind here, that she's 48 and acts like a child. She then flagged my posts ( again ) which were just normal posts and all of a sudden twenty min later my profile was deleted.

I wrote CM again ( because remember, their customer service doesn't exist ) and they told me that I created a new profile to circumvent my old profile's forum suspension OR expulsion, (I still don't know which one because they never explained anything to me) and that they could no longer "offer services to me" because I was "wrecking havoc" in the forums again. :?

Anyways, the site's a joke and it's run by a bunch of immature greedy staff who act like 7th graders. Especially that *** Brian the owner.

Guest
reply icon Replying to comment of Donasia Xay

Yes, I have been waiting years for people to finally pile up complaints against this terrible dating website. Start with the BBB and Attorney General's Office. The more of a paper trail of complaints from different people that is left, the better chance that they start to receive sanctions.

Donasia Xay
reply icon Replying to comment of Guest-696038

Already did with BBB. Next comes AG.

Guest
reply icon Replying to comment of Donasia Xay

Great! Let me know how it goes and good luck!

Sites like Catholic Match who take people's money and treat the PAYING customers like garbage don't deserve to be in business. Hopefully more complaints come in!

Guest

I am another very disappointed customer to Catholicmatch. I made the mistake of not writing down my password and could not login two weeks later.

Have left several requests for a new password by following the prompts but I never got an email response as they promised. They collected 3 months worth but am not getting even 3 weeks.

There is no telephone number to contact them. I can't believe that a team of young, smart people supposedly dedicated Catholics to bring people together are not keeping up with their commitment after getting paid.

Guest
reply icon Replying to comment of Guest-691935

Try this phone number (800) 960-****.. Just an fyi though, they will try to avoid phone calls as the owner (Brian) is the rudest person that I have ever met in my entire life.

They are the definition of the word scam and poor customer service. If they do not reply, I would HIGHLY recommend that you report them to the BBB and Attorney General's office immediately.

The more complaints and cases against them by multiple people, the better chance in the end that they finally penalize them. Good luck and I hope this all works out for you.

Guest

In my personal opinion and without being rude, all dating sites, including the free ones, have members that are scary at times. Unfortunately there is no other way, and I have learned to ignore most of the rude people and just focus on the nice ones.

I am not a practicing Catholic, but I do have respect for my faith and I find that many people hate it.

I know several Christian people and most talk horrors about the Catholic church, I think is time that people learn to respect, I almost became "Christian" once and even went to their church, but I never went back because all they talk about is Catholics, hmmmm don't people have better things to better themselves and not hate so much.......ahhh don't poison the future generation with hate. Peace

Guest

It seems like the people who use this dating service website (for the most part) are not worth getting involved with. I ended up getting rid of the dating site cause it was not worth my time and energy.

Donasia Xay
reply icon Replying to comment of Guest-640114

Exactly. I dated two women from CM and they were just goofy and didn't really practice the faith really and the other was just a total flake.

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