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My lights are off and they send you a email to make a appointment with housing crisis hotline and other agencies right now I can't get help no where and I called other places these agencies are said and they don't care about you they are a waste of time you live down south or New York City anywhere else they will reach out to you and help Newport News is not the place to ask for help not many jobs either I'm mad angry and hurting you call yourself christian people christian people don't turn their backs on people churches and do too not even department of human services help that's why a lot of people leave VA to get better help I give them a zero even thrive salvation army is worthless united way won't help.

Preferred solution: Nothing cause they don't care about a person in need they refer you to them. I wouldn't recommend them to nobody .

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