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Contact Catch Australia Customer Service

How to Reach a Person at Catch Australia

Verified Contact Information

Customer Service:

  • +61 130 022 2825

General Info:

  • +61 130 022 2824
Send Message

Legal:

privacy@catch.com.au
Privacy Inquiries

Media:

community@catch.com.au
commercial@catch.com.au
customerservice@catch.com.au

Catch Australia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Catch Australia Phone Number
+61 130 022 2825
Most Popular Catch Australia Email Address
customerservice@catch.com.au
Issue Resolution Rate
High (100% reported full resolution)
Contact Method Distribution
45% phone, 55% email
Common Reasons for Contact
Activation/ cancellation, refund, shipping and delivery
View full overview

How to Contact Catch Australia Customer Service?

Catch Australia customer service phone number is 61 130 022 2825. The telephone number serves to reach the customer care department. You can call specialists when you have difficulties with service rendering, ordering, or payments, call the support number.
In case of questions related to the availability of services or special offers, use the general Catch Australia phone number 61 130 022 2824. During the conversation with the support manager, you can describe the problem, ask questions, and provide explanations connected to the issue. In case of technical difficulties, you will follow the instructions during the conversation.

Catch Australia email is commercial@catch.com.au. The email address exists to allow business clients to reach the contact team and find solutions. The individuals can turn to Catch Australia customer service via the email address customerservice@catch.com.au.
Whether you have concerns related to legal matters, send the claims or complaints to the email address privacy@catch.com.au. In media questions turn to the community@catch.com.au.
To reach the governing specialists of the company, send the letter to the mailing address. Catch Australia address of the corporate office is Level 14, Brookfield Place Tower 2, 123 St Georges Terrace Perth, Western Australia 6000 Australia. You can send complaints, claims, and other types of requests to the Catch Australia headquarters.

Catch Australia hours are Monday through Friday from 9 a.m. to 5 p.m. AEST. On weekends the Catch Australia contact team is not available. To receive information about the working schedule during the national holidays, turn to the Catch Australia live chat. The icon of the chat is on the right down side of the Catch Australia website.

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Contact Information

Catch Australia Website:

Catch Australia Help Center:

Corporate Office Address:

Catch.com.au Pty Ltd
Level 14, Brookfield Place Tower 2, 123 St Georges Terrace
Perth, Western Australia 6000
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm AEST

More contact details

Why Customers Call Catch Australia?

Top Reasons of Customers Calls

  • Shipping and Delivery 33%
  • Activation/ Cancellation 17%
  • Refund 17%
  • Product/ Service 17%
  • Customer Inquiries & Issues 17%

Shipping and Delivery

33%
  • "Delivery issue"
  • "I was delivered a wrong item I ordered 1 pick baby bathseat &1 blue but got 2 blue I need a pink 1 and 1 blue 1 before the 14-12-23"

Activation/ Cancellation

17%
  • "Cancel order"

Refund

17%
  • "Refund"

Product/ Service

17%
  • "Faulty product"

Customer Inquiries & Issues

17%
  • "My order number ***,still i didn't received."

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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