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Contact Catbird Customer Service

How to Reach a Person at Catbird

Verified Contact Information

Customer Service Number:

  • 1-718-599-2340
Call Now
Send Message

Customer Service:

  • 1-718-599-3457

Customer Service:

customerservice@catbirdnyc.com
rings@catbirdnyc.com

Catbird Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Catbird Phone Number
1 (718) 599-2340
Average Calls duration
23 seconds
Issue Resolution Rate
Low (29% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Return/ replace, product/ service and refund
View full overview

How to Contact Catbird?

The primary way to reach the Catbird customer service specialist by phone is by dialing the following number: 718-599-2340. This line is designed to process inquiries about jewelry products from the online catalog, orders, and general information about the online store. If it is busy, you can use an alternative Catbird contact: 718-599-3457. Before you call, prepare your order details or information about the product you are interested in. This action is necessary as managers always ask about the mentioned details to ensure efficient assistance without delay.

To contact the Catbird customer service specialist in writing, send a letter with your questions regarding the company or its products to the following email: customerservice@catbirdnyc.com. Ensure you provide clear details, such as your order number or specific product details, in the body of the letter so that the Catbird customer service manager can process your inquiry effectively.

The Catbird headquarters is located in the United States at 141 Flushing Avenue, Suite 903, Brooklyn, New York, 11205, United States. This location serves as their primary office where the operational team that performs key functions is concentrated. You can visit it to discuss jewelry collections business, cooperation, or other matters in person.

Catbird’s customer support team serves customers during the following business hours: Monday through Friday from 10:00 AM to 8:30 PM ET. Such a schedule covers phone and online support, ensuring accessibility throughout the week. Regarding location hours, they vary. So, before you visit the nearest Catbird store, find out its schedule after following the “Our Locations” hyperlink at the bottom menu of the official company website.

You can reach the Сatbird specialist via the official company website in several ways. At the bottom menu, you’ll see the following “customerservice@catbirdnyc.com” hyperlink, allowing you to connect with the manager in writing. After you go to the “Contact Us” page from the bottom menu, you'll find a contact form to submit your inquiries. The company also provides the ability to get in touch with the representative of one of the stores by phone on the “Our Locations” page.

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Contact Information

Catbird Website:

Catbird Help Center:

Corporate Office Address:

Catbird
141 Flushing Avenue, Suite 903
Brooklyn, New York 11205
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 8:30pm (ET)


Other Locations:

108 North 7th St,

Brooklyn,

New York 11249,

United States


253 Centre St,

New York,

New York 10013,

United States

More contact details

Why Customers Call Catbird?

Top Reasons of Customers Calls

  • Return/ Replace 33%
  • Product/ Service 22%
  • Refund 11%
  • Cards 11%
  • Request for Information 11%
  • Customer Inquiries & Issues 11%

Return/ Replace

33%
  • "Return"
  • "Return question"

Product/ Service

22%
  • "Date product is coming"
  • "I want to buy a gift certificate"

Refund

11%
  • "Waiting for my refund"

Cards

11%
  • "Gift card not working"

Request for Information

11%
  • "Order status"

Customer Inquiries & Issues

11%
  • "Repair"

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