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Contact Catalina Express Customer Service

How to Reach a Person at Catalina Express

Verified Contact Information

Toll-Free Number:

  • 1-800-481-3470
    Group Reservations
Call customer service

Customer Service:

  • 1-562-485-3200
    Administration
  • 1-800-891-5320

Sales/ Reservations:

  • 1-800-613-1212

Catalina Express Emails:

Customer Service
Send Message

Catalina Express Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Catalina Express Phone Number
1 (800) 481-3470
Most Popular Catalina Express Email Address
contact@catalinaexpress.com
Issue Resolution Rate
Low (18% reported full resolution)
Contact Method Distribution
76% phone, 24% email
Common Reasons for Contact
Account, product/ service and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Catalina Express?

Most Popular Number:

(800) 481-3470
Group Reservations
Total calls: 24 Issues resolved: 2 Last call: Aug 17, 2025

The Catalina Express team provides several phone numbers for specific matters. To reach out to the administration, dial 562-485-3200. If you need to reserve a boat or ferry on the weekend or during your vacation, call 800-613-1212. Are you going to make a trip with a group containing 20+ people? The group reservation line is 800-481-3470, ext. 4. No matter which inquiry you plan to contact the specialist, prepare your questions in advance. Such an approach will help to expedite the communication process and receive meaningful answers from the company manager.

If you prefer written communication, send a letter to the following Catalina Express email: Mail@CatalinaExpress.com. This address is suitable for asking about express reservations, connecting with the express administration, and resolving other matters, related to the company. When composing your letter, ensure that it includes as many details as possible for a prompt response from the Catalina Express customer service manager.

Direct your inquiries or questions to the following Catalina Express address: Catalina Express 385 E. Swinford Street Second Floor, San Pedro, California 90731, United States. This is the head office, where administration, sales, customer support, and other departments are located. Note that correspondence sent via mail is processed longer than letters sent via email.

The company provides several convenient options for online communication via its official website. Is written communication more convenient for you? Scroll down the home page and follow the email address next to the envelope icon. By going to the “Contact” page, you’ll find more options for digital communication. Namely, you can click on the email or fill out a contact form with your contact data and a detailed description of your inquiry in the “Message” field.

PissedConsumer Club

Contact Information

Catalina Express Website:

Catalina Express Help Center:

Corporate Office Address:

Catalina Express
385 E. Swinford Street Second Floor
San Pedro, California 90731
United States

Summary of Catalina Express Customer Service Calls

32 TOTAL
CALLS
00:00 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Catalina Express?

Account Question:

  • “Missing rewards”
  • “Register rewards”
  • “No register rewards”

Shipping and Delivery Question:

  • “Didn't get register reward”
  • “Iwant a price of package hotel & boat”

Request for Information Question:

  • “Question on tewards”
  • “Confirm reservation”

Product/ Service Question:

  • “Por qué compré 2 productos de la marca aveeno en Walgreens y no me imprimió mi Catalina de 10”
  • “Need to file a complaint”

Payments and Charges Question:

  • “Missing coupon”

Other Question:

  • “Missing Catalina’s”
  • “Missing Catalina”
  • “No me aceptan mis catalinas”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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