The Cat Person phone number, (855) 918-2287, is one of the two official helplines published to contact the company agents via text messages. Those seeking to resolve their queries and concerns via call can dial (800) 776-5262. Consulting Cat Person customer service over the phone is best for placing orders, discussing shipping problems, sharing general inquiries, and requesting product or subscription help. Clients with account or billing issues, or those requesting refunds and cancellations, can also call the agents for quick responses during working hours.
Like the Cat Person phone numbers, two official email addresses are available to contact the customer support team. The first, info@weruva.com, is published to seek general information about the company. Those reaching out to share a specific issue or complaint with the support team can write to hello@catperson.com. Sending a letter to the corporate office address, 75 Varick St, Fl 9, New York, 10013, United States, is also an option for written communication, feasible in complex and sensitive cases. Clients can also use the address for the company office, Weruva, Inc., at 17 Mercer Road, Natick, MA 01760, for similar purposes.
The specific hours to consult Cat Person customer service are not mentioned on any of the company's platforms. However, clients are advised to send urgent issues and inquiries during standard business hours to ensure quick responses. It is also beneficial to browse the featured information on the company's official website for self-assistance. For specific queries and complaints, email the agents at any time, and they will respond promptly.
The Cat Person website features a self-service help portal with various FAQs to assist users in resolving general queries and concerns. Those unable to find their answer in that section can complete the online form on the Contact page. That will require them to provide their work name, email, phone number, type of issue, a subject, and a brief description of their problem. Once all the required fields are filled out, they can click Submit to relay it to Cat Person customer service. The website also features the company's social media account links for several platforms, including Facebook, YouTube, Instagram, TikTok, LinkedIn, and Threads. Customers can click the links and follow these accounts for regular information and updates.
