The Castle Water phone number to contact support is +44-0125-071-8700. The helpline is operational Monday through Friday between 9 a.m. and 5 p.m. BST. You can call this number to request help setting up a new water or wastewater connection or to renew or end a contract. You can also use this phone line to submit meter readings or discuss estimated bills. The same number can be used to report low pressure, supply interruptions, or water quality concerns. Additionally, you can call this hotline to report an emergency within business hours. For emergencies outside working hours, check the phone numbers on the Contact Us page of the official website.
The Castle Water email you can use to get general information about the company and its services is info@castlewater.co.uk. The customer care agents will answer your questions and explain the tariff details. You can also submit your inquiry via the official website. Visit the Contact Us page, select the topic that best describes your issue, and follow the prompts to get in touch with customer support. The Castle Water contact email for media-related matters is marketing@castlewater.co.uk. If you are interested in a job position at the company, you can contact the HR representatives at careers@castlewater.co.uk. Privacy Policy questions can be sent to the Data Protection Officer at dpo@castlewater.co.uk.
The Castle Water address for mailing inquiries is Castle Water Limited, 1 Boat Brae, Rattray, Blairgowrie, Scotland PH10 7BH, United Kingdom. The Legal Department at this office is ready to handle official requests, notices, and other legal correspondence. You can also use this address to learn about the company’s services, tariffs, and contract details. You can mail general feedback, complaints, and suggestions to this office, and the support agents will consider your comments and find ways to resolve the problem. Data Protection and Privacy Policy concerns can be sent to the address mentioned above as well.
To contact Castle Water customer service online, visit the official website and click the chat icon in the bottom right corner of the main page. Select the topic of your inquiry to check the FAQ articles, or click the Start a Chat button to connect with a live agent. The support operators are available during business hours, Monday to Friday, from 9 a.m. to 5 p.m. BST. Alternatively, you can scroll to the Useful Info section at the bottom of the homepage and click the Contact Us option to submit your inquiry online. Choose your issue from the list and follow the prompts to reach the customer care representatives.
